Director, Talent Acquisition

Role Overview

The Director of Talent Acquisition provides end-to-end leadership for Deluxe’s recruiting function, including workforce planning partnership, sourcing strategy, recruiting operations, employment branding, and early talent programs. This leader will balance strategic direction with hands-on operational leadership, ensuring hiring processes are data-driven, efficient, inclusive, and aligned with business priorities.

Responsibilities

• Lead TA strategy and transformation: Evolve the function into a consultative partner aligned to business goals and workforce planning.
• Own end-to-end stakeholder experience: Deliver a consistent, inclusive, and high-quality experience for candidates, interviewers, hiring managers, and new hires.
• Drive sourcing and pipeline excellence: Build proactive, diverse pipelines using talent mapping, market intelligence, and innovative outreach for critical roles.
• Operational excellence: Simplify and standardize processes, tools, and workflows to improve speed, quality, and scalability.
• Data-driven performance management: Define and monitor key metrics (e.g., time-to-fill, pipeline conversion, quality of hire) and use insights to improve outcomes.
• Technology and vendor management: Evaluate and optimize recruiting technology (ATS/CRM/sourcing tools) and partners to increase productivity and reporting quality.
• Employer brand partnership: Collaborate with internal partners to strengthen the employment brand and support targeted talent attraction campaigns.
• Governance and compliance: Ensure recruiting practices comply with applicable employment laws and internal standards.

Qualifications

• 8+ years of experience in talent acquisition, including 5+ years leading and developing recruiting teams.
• Proven experience in coaching recruiters.
• Proven success building and scaling recruiting operations in a fast-paced, evolving environment.
• Demonstrated ability to influence senior stakeholders and operate as a consultative partner to the business.
• Strong analytical capability; experience using recruiting metrics to improve performance and decision-making.
• Experience designing and improving candidate and hiring manager experiences, with a focus on consistency and inclusivity.
• Hands-on experience with recruiting technologies (ATS/CRM/sourcing tools) and process optimization.
• Expertise in proactive sourcing and building diverse pipelines across multiple functions and levels.

Preferred Qualifications

• Experience transforming a recruiting function into a strategic talent partner.
• Strong change management skills; proven ability to drive cultural and operational shifts across teams.
• Experience with workforce planning, headcount forecasting, and budget management.
• Familiarity with journey mapping/UX principles and continuous improvement methods.

Additional Basic Requirements

Must be 18 years of age or older.

Benefits

• Healthcare (Medical, Dental, Vision)
• Paid Time Off, Volunteer Time Off, and Holidays
• Employer-Matched Retirement Plan
• Employee Stock Purchase Plan
• Short-Term and Long-Term Disability
• Infertility Treatment, Adoption and Surrogacy Assistance
• Tuition Reimbursement

Reasonable Accommodation for Job Seekers with a Disability

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to deluxecareers@deluxe.com.