Director, Talent Acquisition - Americas

About the role

TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, seeks a Senior Manager, Talent Acquisition to lead the recruitment function for Canada, USA, and Latin America. This role involves leading the TA Strategy Map, refining workforce and headcount planning processes, and partnering directly with business leaders to align hiring plans with real business needs.

Responsibilities

• Lead the TA Strategy Map and refine the workforce and headcount planning process
• Partner directly with business leaders across Canada, the U.S., and Latin America to align hiring plans to real business need
• Bring structure and prioritization to a newly formed team with enough guardrails to create consistency
• Turn TA from an order-taking function into a strategic partner the business trusts with its toughest hiring problems
• Set and hold the bar for how your team runs searches, engages candidates, and manages hiring manager relationships
• Build a consistent, high-quality candidate and hiring manager experience across a wide range of teams
• Manage, coach, and grow a team of recruiters spread across Canada, the U.S., and Latin America
• Build a team culture that can hold ambiguity and move fast without burning out through this transformational time in the business
• Work across time zones, including occasional early or late calls to stay connected with a genuinely global team
• Develop your recruiters into TA professionals who consult and advise, not just fill reqs

Requirements

• 10+ years of progressive full-cycle recruiting experience, including 4+ years directly managing a team of recruiters
• Experience in a high-tech, software environment with seasons of high-volume hiring
• Workforce or headcount planning in partnership with business leaders, not just staffing to already-approved reqs
• A track record of building or significantly overhauling a TA function, process, or team — you’ve done this before, not just inherited something that already worked
• Comfort partnering with senior business leaders and holding your ground when a hiring plan doesn’t make sense
• High EQ and strong judgment in ambiguous, fast-moving environments — you build guardrails collaboratively, not by decree
• Experience recruiting across multiple countries in the Americas (Canada, U.S., and/or Latin America)

Qualifications

• Genuinely excited about AI and modern recruiting technology
• Believe in enabling and equipping your team to be trusted advisors
• Comfort operating across a global team and can flex your schedule occasionally to stay connected across Canada, the U.S., and Latin America

Skills

• Modern recruiting tools
• Data-driven approach
• AI integration
• Team management
• Global recruitment

Benefits

• Comprehensive medical, dental, and vision insurance
• Life insurance
• Short & Long Term Disability
• Mental Health Wellness Program
• Adoption Assistance
• Wellness Incentive
• Pet Insurance
• 401(k) with company match
• Paid Time Off
• 14 Annual Holidays
• Tuition Assistance
• Employee Resource Groups

Pay

Competitive compensation with bonus opportunity tied to company performance, along with room to enhance your skills through ongoing learning and broad technological opportunities.

Schedule

The position offers flexibility to work across time zones, including occasional early or late calls to stay connected with a genuinely global team.