Director Surgical Services

This position is incentive eligible. HCA Healthcare, a leading provider of healthcare services with over 180 hospitals and 2,000 care sites across 21 states and the United Kingdom, is seeking a Director of Surgical Services for its Medical City Alliance team.

Benefits

• Comprehensive medical coverage with low or no copays, including prescription drug, behavioral health, free telemedicine, and AirMed medical transportation.
• Dental and vision options, life and disability coverage, flexible spending accounts, and supplemental health protection plans (accident, critical illness, hospital indemnity).
• Auto and home insurance, identity theft protection, legal counseling, long‑term care coverage, moving assistance, pet insurance, and more.
• Free counseling services and resources for emotional, physical, and financial wellbeing.
• 401(k) plan with a 100 % match on 3 %–9 % of pay (based on years of service).
• Employee Stock Purchase Plan with 10 % off HCA Healthcare stock.
• Family support through fertility and family‑building benefits with Progyny and adoption assistance.
• Referral services for child, elder, and pet care; home and auto repair; event planning; and more.
• Consumer discounts through Abenity and other programs.
• Retirement readiness, rollover assistance, and preferred banking partnerships.
• Education assistance (tuition, student loan, certification support, dependent scholarships).
• Colleague recognition program.
• Time Away From Work program (paid time off, paid family leave, long‑ and short‑term disability coverage, leaves of absence).
• Employee Health Assistance Fund offering free employee‑only coverage based on income.

Job Summary and Qualifications

The Director of Surgical Services ensures high‑quality, patient‑centered care through oversight of unit/department function and staffing, as well as forecasting, planning, and budget monitoring. The role fosters a culture of accountability and collaboration, supporting the development and implementation of strategies, policies, and procedures aligned with facility objectives.

Major Responsibilities

• Quality
  • Identify and implement evidence‑based practices to advance patient safety and quality outcomes.
  • Ensure adherence to standards of care and manage variation in clinical practice to improve efficiency, effectiveness, and cost.
  • Promote a culture of accountability and transparency in care delivery.
  • Stay current with internal/external benchmarks, accreditations, and designations; pursue related achievements.
  • Monitor legal and regulatory standards and ensure compliance.
  • Develop and implement policies, procedures, and practices in compliance with all legal/regulatory standards.
  • Ensure regular equipment maintenance per regulatory and accreditation requirements.
  • Optimize patient throughput through volume forecasting, patient flow coordination, and admission/discharge planning.
  • Develop care‑coordination policies to improve quality, safety, and efficiency.
  • Foster interdisciplinary communication and assign staff with appropriate clinical competencies to meet patient needs.
  • Direct nursing practice and unit operations; develop nursing standards and policies.
• Service
  • Provide leadership to attain and sustain an unparalleled patient experience.
  • Instill accountability for consistent, positive patient interactions.
  • Leverage feedback mechanisms to benchmark performance and identify improvement opportunities.
  • Develop and implement strategies to elevate patient experience.
  • Execute a strategic roadmap to enhance patient experience and achieve optimal outcomes.
  • Collaborate with subject‑matter experts and patient‑experience leaders to ensure evidence‑based practices.
• People
  • Foster a culture that inspires commitment to the organization’s vision, mission, and values.
  • Ensure employees are recognized, valued, and supported.
  • Develop and implement strategies to elevate employee engagement.
  • Identify development opportunities or training needs for individuals and teams.
  • Provide coaching, feedback, and training to improve performance.
  • Attract, develop, engage, and retain talent to build a competitively superior organization.
  • Ensure the right people are in the right roles at the right time to meet business needs.
• Growth
  • Collaborate with the administrative team and physicians to enhance existing services or develop new offerings.
  • Identify opportunities for expansion or new service lines to promote growth.
  • Develop stakeholder engagement strategies, adopt technological advances, and pursue differentiation opportunities to increase volume.
• Finance
  • Participate in the annual budget process, providing input on revenue, expense forecasts, staffing, and supply/equipment needs.
  • Monitor department budget performance, identify trends, and evaluate variances.
  • Develop and implement actions to address performance gaps.
  • Ensure effective labor management, including position control, scheduling excellence, productivity management, and premium‑pay utilization.
  • Maintain appropriate staffing levels for patient care.
  • Manage operating expenses, including supply and equipment utilization.
  • Identify cost‑reduction opportunities and implement savings actions.
• Other
  • Perform other duties as assigned.
  • Adhere to HCA Healthcare’s “Code of Conduct” and “Mission and Value Statement.”

Education & Experience

• Bachelor’s Degree in Nursing (required); other approved education plans accepted.
• Master’s Degree (preferred).
• 1+ years of applicable experience (required).
• 3+ years of applicable experience (preferred).

Location

Medical City Alliance serves families in Fort Worth, Keller, Haslet, Saginaw, and Tarrant County. The 99‑plus‑bed hospital offers 30+ specialties, two ER locations (including an off‑campus ER in Saginaw), a maternity floor with labor and delivery suites, C‑section ORs, a well‑baby nursery, postpartum rooms, and a Level III NICU. The facility features state‑of‑the‑art surgical equipment, robotic surgery, comprehensive cardiology services, and advanced technology for rapid results. Patient satisfaction scores rank in the top decile nationally, and physicians rate the quality of care as excellent.