Director Surgical Services

About the role

Rio Grande Regional Hospital in McAllen, Texas has been serving the Rio Grande Valley for more than 30 years. Our full service hospital has 320+ beds and a team of more than 500 physicians representing 35+ specialties. Rio Grande Regional Hospital offers a full range of inpatient and outpatient medical and surgical services. Our Emergency Room is a Level III Trauma Center and we have extended our ER services into the Rio Grande Valley with our three remote ERs in McAllen/Mission, Edinburg, and San Juan. Our Women’s Services include L&D and a 30+ bed NICU. We also have an entire children’s hospital within our main facility to care for the children in our community. We work with the Texas Transplant Institute, which serves local patients in need of organ, tissue or stem cell transplants.

Responsibilities

• Cultivates a superior clinical identity by identifying and implementing evidence-based practices to advance patient safety and quality outcomes.
• Ensures adherence to standards of care.
• Manages variation in clinical practice to improve efficiency, effectiveness, and cost.
• Fosters a culture of accountability and transparency in the provision of care.
• Stays abreast of internal/external benchmarks, accreditations, and designations and actively pursues efforts to achieve.
• Stays abreast of legal and regulatory standards and ensures compliance.
• Develops and implements policies, procedures, and practices in compliance with all legal/regulatory standards.
• Ensures equipment maintenance is performed regularly and according to regulatory and/or accreditation standards.
• Ensures efficient patient throughput and delivery of high quality, patient-centered care through volume forecasting, patient flow coordination, and admission/discharge planning.
• Develops care coordination policies and procedures to promote improved quality, safety, and efficiency in care.
• Fosters interdisciplinary communication and collaboration within and across departments and ensures staff with appropriate clinical competencies are assigned to meet patient care needs.
• Directs nursing practice and unit operations.
• Develops policies, procedures, and nursing standards to ensure patient and family needs are assessed, met, and evaluated.
• Provides leadership in attaining and sustaining an unparalleled patient experience.
• Leverages various feedback mechanisms to benchmark performance and identify opportunities to improve customer/patient satisfaction.
• Develops and implements strategies to elevate the patient experience.
• Collaborates with subject matter experts and patient experience leaders to ensure compliance with evidence-based practices that enhance patient experience and customer service.
• Fosters a culture that inspires commitment to the vision/mission/values of the organization.
• Ensures employees are recognized, valued, and supported.
• Develops and implements strategies to elevate employee engagement.
• Identifies development opportunities or training needs of individual employees and teams.
• Provides coaching, feedback, and training to improve performance.
• Builds a competitively superior organization through attracting, developing, engaging, and retaining talent.
• Ensures people with the right skills and motivations are in the right role, at the right time, to meet business needs.
• Collaborates with administrative team and physicians to enhance existing services or develop new service offerings.
• Identifies opportunities for expansion or development of new services and product lines to promote growth.
• Identifies stakeholder engagement strategies, technological advances, and other opportunities to drive differentiation and increase volume.
• Participates in the annual budget process, including input into department revenue and expense forecasts, staffing, and supply and equipment needs.
• Maintains staffing to ensure appropriate patient care.
• Manages operating expenses, including the utilization of supplies and equipment.
• Identifies cost reduction opportunities and implements actions to achieve savings.

Qualifications

• Bachelor's Degree or other approved education plan Required
• Bachelor's Degree in Nursing Required
• Master's Degree Preferred
• 1+ years applicable experience Required
• 3+ years applicable experience Preferred

Skills

• Strong leadership and interpersonal skills.
• Ability to manage multiple priorities and deadlines.
• Excellent communication and collaboration skills.
• Knowledge of healthcare regulations and standards.
• Experience in budgeting and financial management.
• Strong organizational and problem-solving skills.

Benefits

Rio Grande Regional Hospital offers a comprehensive total rewards package that includes:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay.
• Prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing.
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more.
• Consumer discounts through Abenity and Consumer Discounts.
• Retirement readiness, rollover assistance services and preferred banking partnerships.
• Education assistance (tuition, student loan, certification support, dependent scholarships).
• Colleague recognition program.
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence).
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Pay

The salary range for this position is [Insert actual salary range here]. Final compensation will be determined based on experience and qualifications.

Schedule

The schedule for this position is [Insert actual schedule details here]. Final schedule will be determined based on experience and qualifications.