Director, Supply Chain Resiliency & Procurement Reconciliation

About the role

The Director, Supply Chain Resiliency & Procurement Reconciliation is responsible for safeguarding the organization's access to essential supplies while ensuring the financial integrity of procurement processes. This role develops and executes strategies to build a resilient supply chain, proactively identifies and mitigates supply risks, and supports continuity planning for critical goods and services.

Responsibilities

• Develops, implements, and manages comprehensive supply chain resiliency strategies to minimize the impact of potential disruptions, including natural disasters, geopolitical events, pandemics, supplier failures, and other supply chain risks.
• Conducts risk assessments across the supply chain to identify critical vulnerabilities and develop mitigation plans.
• Establishes and maintains strong relationships with key suppliers to foster collaboration and support continuity of supply.
• Identifies and qualifies alternative sources for critical supplies and services to build a diversified supplier base.
• Monitors global supply chain trends, market conditions, supplier risks, and regulatory changes to anticipate potential impacts on supply availability.
• Collaborates with clinical, operational, and finance teams to understand future needs and integrate resiliency planning into organizational strategy.
• Supports inventory strategies for essential items, including safety stock, strategic reserves, and critical supply planning.
• Leads, mentors, and manages teams responsible for resolving Accounts Payable and Purchasing discrepancies, including invoice mismatches, pricing errors, quantity variances, and service delivery issues.
• Strives to streamline and standardize reconciliation processes by implementing best practices to improve efficiency, accuracy, and turnaround times.
• Develops and monitors key performance indicators for reconciliation activities and reports on team performance, trends, and areas for improvement.
• Collaborates with Accounts Payable, Purchasing, Receiving, clinical departments, and other stakeholders to investigate and resolve complex discrepancies.
• Works directly with vendors to address recurring issues, negotiate resolutions, and improve vendor compliance with purchasing terms.
• Analyzes root causes of discrepancies and implements preventative measures, process improvements, and training initiatives to reduce future occurrences.
• Ensures compliance with internal policies, financial controls, and regulatory requirements related to procurement and payment processes.
• Provides leadership, guidance, coaching, and professional development opportunities for direct reports and their teams.
• Contributes to strategic planning and continuous improvement initiatives within the Supply Chain Management department.
• Drives adoption of technology and automation solutions to improve supply chain visibility, risk management, and reconciliation processes.
• Fosters a culture of collaboration, accountability, service excellence, and continuous improvement.
• Promotes alignment between operational execution, financial controls, supplier performance, and organizational supply chain strategy.

Requirements

• Bachelor's degree in Supply Chain Management, Procurement, Business Administration, Healthcare Administration, Finance, or a related field required.
• Eight to ten years of related experience in supply chain management, procurement, purchasing, business administration, finance operations, or a related field may be considered in lieu of degree.
• Five to eight years of management experience preferred.

Preferred Qualifications

• Master's degree in Supply Chain Management, Procurement, Business Administration, Healthcare Administration, Finance, or a related field preferred.
• Eight to ten years of supply chain, procurement, purchasing, finance operations, AP, vendor management, reconciliation, or risk management experience with five to eight years of management experience preferred.

Skills and Abilities

• Proven ability to develop and execute strategic initiatives for supply chain resilience, preferably within a healthcare environment.
• Strong understanding of Accounts Payable and Purchasing processes, including three-way matching and discrepancy resolution.
• Excellent analytical and problem-solving skills, with the ability to identify root causes and implement effective solutions.
• Exceptional communication, negotiation, and interpersonal skills, with the ability to influence stakeholders at all levels.
• Proficiency with ERP systems and procurement or Accounts Payable automation software.
• Demonstrated leadership capabilities, including team building, coaching, staff development, and performance management.
• Ability to manage multiple priorities in a fast-paced, complex environment.
• Ability to lead cross-functional initiatives involving Supply Chain, Finance, Purchasing, Accounts Payable, Receiving, clinical operations, and vendors.
• Strong understanding of financial controls, procurement compliance, vendor accountability, and operational risk mitigation.
• Ability to analyze trends, develop performance metrics, and communicate findings to senior leadership.

Physical Requirements

• Up to 25 lbs., 0-33% of the workday occasionally; lifting and carrying objects up to 25 lbs.; occasional standing and walking; occasional sitting; close eye work, including computers, typing, reading, and writing.

Environmental Factors

• Environmental conditions may vary depending on assigned work area and tasks.
• Work may involve exposure to office environments, computer workstations, shared workspaces, warehouse or logistics areas, and standard business operations settings.
• Travel between healthcare facilities or administrative locations may be required.
• Use of personal protective equipment may be required depending on assigned work area or operational conditions.