Director, Supply Chain Planning & Strategy

This is a remote role, with travel expected ~15%.

About the role

The Director, Supply Chain Planning & Strategy will develop and execute a comprehensive strategy for the organization’s logistics, repair, and distribution network, focusing on optimizing stock levels, reporting KPIs, and driving process improvements. This position plays a critical role in aligning operations with demand forecasting and supply planning, ensuring efficiency and profitability. The role oversees the Sales & Operations Planning (S&OP) framework, ensuring collaboration across functional teams and alignment with executive priorities. This leader will provide significant visibility to senior executives and clients, supporting critical decision-making processes that enhance financial outcomes, operational productivity, and customer satisfaction.

Responsibilities

• Develop and lead the strategy for logistics, repair, and distribution networks
• Establish a robust demand planning and forecasting process that integrates with financial forecasts
• Oversee the S&OP process, balancing supply and demand while addressing risks and opportunities proactively
• Create capacity models to optimize resource utilization and balance supply with customer expectations
• Ensure optimal stock levels and efficient inventory management across all regions and depots
• Lead operational productivity analyses and identify optimization opportunities for the global inventory strategy
• Develop and automate customer-based KPI reporting for internal and external stakeholders
• Analyze business and financial results to provide insights that guide strategic decisions
• Monitor and enhance performance metrics to improve forecasting accuracy and operational efficiency
• Partner with internal teams, including procurement, forecasting, and business development, to align operations with demand planning
• Work closely with clients and actuaries to forecast volume requirements and ensure alignment with client expectations
• Foster collaboration with cross-functional teams to drive continuous improvement
• Manage and mentor a team of directors and managers, including roles in regional planning, analytics, procurement, and order management
• Provide career development and guidance to planning staff to build a high-performing team
• Manage inventory budgets exceeding $100M, driving margin growth through efficient supply and demand balancing
• Support cost reduction initiatives while maintaining exceptional service levels

Requirements

• Bachelor’s Degree, preferably in Business, Supply Chain, Operations, or related field; Master’s degree preferred
• Minimum of 10 years in supply chain, logistics, or related fields, with at least 3 years in a leadership role managing cross-functional teams
• Proficiency in forecasting and inventory planning systems
• Reverse logistics, mobile industry supply chain experience
• Expert-level Excel skills (e.g., pivot tables, trend analysis)
• Strong analytical, problem-solving, and decision-making abilities
• Proven ability to lead process improvements and cross-functional initiatives
• Excellent written and verbal communication skills, including the ability to influence senior stakeholders
• Experience with ERP systems like Oracle, Great Plains, or similar inventory management platforms

Preferred Qualifications

• Master’s Degree, preferably in Business, Supply Chain, Operations, or related field
• APICS CPIM/CSCP certification or equivalent
• Knowledge of AI & Automation based initiatives
• Strong knowledge of S&OP processes and best practices
• Proven track record of meeting tight deadlines in fast-paced environments
• Ability to strategically address complex issues with tactical solutions

Pay

Pay Range $144,700.00 - $241,600.00