Director, Student Access Services

About the role

At Marymount University, meaningful work happens when talented people come together with shared purpose. The University serves students and one another, fostering a culture of teamwork, adaptability, and resilience. Located in Arlington, Virginia, just minutes from Washington, D.C., Marymount offers a dynamic, forward‑looking environment where innovation is encouraged and flexibility valued. The Director of Student Access Services (SAS) provides strategic leadership, operational oversight, and institutional expertise for the University's disability access and accommodation program. Reporting to the Vice Provost, Academic Affairs, the Director ensures compliance with applicable federal and state disability laws, including the Americans with Disabilities Act (ADA), the ADA Amendments Act (ADAAA), and Section 504 of the Rehabilitation Act. The Director serves as the University's primary subject matter expert on student disability accommodations, providing leadership in the interpretation and application of disability law, evaluating complex accommodation requests, overseeing disability documentation review, and ensuring consistent implementation of reasonable accommodations across the institution.

Responsibilities

• Serve as the University's lead authority on student disability accommodations and accessibility under the ADA, ADAAA, Section 504, the Fair Housing Act, and other applicable federal and state laws and regulations.
• Interpret and apply disability laws, regulations, Office for Civil Rights (OCR) guidance, and higher education best practices to ensure institutional compliance and equitable access.
• Oversee the review, interpretation, and evaluation of disability documentation to determine eligibility for accommodations and ensure legally sound, individualized accommodation decisions.
• Provide consultation and guidance to Accessibility Coordinators regarding complex disability documentation, accommodation requests, appeals, and student situations requiring advanced legal or clinical analysis.
• Ensure accommodations are implemented consistently, appropriately, and in accordance with applicable legal requirements while maintaining the integrity of the University's academic programs.
• Monitor evolving legal requirements, case law, regulatory guidance, and professional standards related to disability services and recommend changes to institutional policies, procedures, and practices.
• Provide strategic leadership and administrative oversight for Student Access Services; collaborate with the Vice Provost, Academic Affairs to establish departmental goals, strategic priorities, operational plans, and annual objectives that align with institutional and Academic Affairs strategic plans.
• Develop, implement, and evaluate departmental policies, procedures, and service delivery models that promote accessibility, compliance, and student success.
• Lead departmental planning, assessment, benchmarking, and continuous quality improvement initiatives.
• Manage departmental resources and ensure effective delivery of disability support services.
• Supervise, mentor, evaluate, and support professional and graduate staff within Student Access Services.
• Promote consistent application of disability laws, accommodation practices, and departmental procedures across all staff members.
• Provide ongoing professional development related to disability law, documentation review, accommodation implementation, emerging disabilities, assistive technology, and best practices.
• Serve as the primary institutional resource for faculty, administrators, and staff regarding disability accommodations, accessibility, and compliance obligations.
• Consult with faculty regarding implementation of academic accommodations while preserving essential course and program requirements.
• Collaborate with Academic Affairs, Student Affairs, Enrollment Management, Residence Life, Information Technology, Human Resources, and other departments to remove barriers to student access and participation.
• Partner with the Office of General Counsel on complex accommodation matters, disability‑related complaints, and regulatory compliance issues.
• Represent Student Access Services on University committees,