Director, STRONG Accountable Care Community

About the Role

The Director provides professional leadership and management for the STRONG Accountable Care Community (STRONG ACC), a bi-state, multi-sector, cradle-to-career collaborative dedicated to improving economic mobility and well-being for children, youth, and families—particularly those who are economically disadvantaged—across Northeast Tennessee and Southwest Virginia. The Director establishes and executes goals and objectives, leads strategy and organizational development, and drives results for the STRONG ACC. This role involves leading a complex network of partners spanning education, healthcare, social services, workforce development, philanthropy, and government to advance a shared agenda focused on measurable population-level outcomes. The Director represents the STRONG ACC to partners, agencies, community organizations, donors, supporters, and the public, reporting to the Chief Health Disparities Officer and the STRONG ACC Leadership Council.

Responsibilities

• Strategic Leadership and Planning
  • Develops and implements operational plans, policies, and goals that further the strategic objectives of the STRONG ACC.
  • Leads the implementation of the STRONG ACC’s short- and long-term strategic plans.
  • Ensures alignment of partners around shared goals, metrics, and evidence-based strategies.
  • Advances systems-level change that improves conditions for economic mobility across the region.
• Collective Impact/Backbone Management
  • Champions the collective impact framework throughout the region.
  • Provides backbone leadership to the STRONG ACC structure and partners through effective goal setting, delegation, and communication.
  • Ensures effective governance, partner engagement, and accountability structures.
  • Supports workgroups in developing and executing action plans tied to measurable outcomes.
• Partnership Development and Stakeholder Engagement
  • Establishes and maintains contacts with key individuals in both the public and private sectors.
  • Builds, sustains, and deepens professional relationships with individuals and organizations sharing a stake in STRONG ACC priorities.
  • Engages community members, including those with lived experience, in shaping strategies and solutions.
• Resource Development and Sustainability
  • Cultivates relationships with STRONG ACC partners, philanthropic organizations, institutional funders, and others to obtain contributions, contracts, grants, and in-kind donations.
  • Manages financial, statistical, and accounting records in partnership with backbone organizations and/or fiscal agents.
  • Ensures long-term sustainability of the STRONG ACC.
• Policy and Advocacy
  • Ensures representation of the ACC's concerns to federal and state policymakers, task forces, advisory committees, planners, and funding bodies.
  • Positions the ACC as an effective, vital resource for health, education, and social policy.
  • Develops and advances nonpartisan federal and state policy agendas aligned with STRONG ACC priorities.
  • Coordinates regional advocacy efforts with strong participation from partners.
  • Monitors policy developments and assesses implications for the region.
• Data and Outcome Measurement
  • Champions data-driven decision-making and shared accountability.
  • Oversees shared measurement systems to track outcomes.
  • Ensures regular reporting to partners, funders, and the public.
  • Promotes continuous learning and adaptation.
• Communications and Marketing
  • Acts as the spokesperson for the STRONG ACC.
  • Raises visibility through a sustainable marketing campaign focused on key constituencies and the general public.
  • Leads strategic communications to build awareness, alignment, and urgency.
  • Implements strategies to expand public awareness of the STRONG ACC's work and program value.
  • Represents the STRONG ACC at public functions and delivers effective presentations.
• Organization and Team Leadership
  • Builds a high-performing, mission-driven team.
  • Leads and manages staff, consultants, and contractors.
  • Creates plans for organizational growth, human resources, and professional development.
  • Ensures effective operations, planning, and performance management.
  • Fosters a culture grounded in professionalism, collaboration, and accountability.

Requirements

• Bachelor's degree required; Master's degree in public health, public administration, education, social work, or a similar field preferred. Ten or more years of experience in community organizational leadership and/or non-profit management may substitute for an advanced degree.
• A minimum of five years of experience in community health improvement and organizational leadership.
• Excellent interpersonal, marketing, communication, administration, and management skills.
• Strong verbal and written communication skills, including public speaking and grant writing.
• Excellent understanding of community health issues, health and social policy, and social determinants of health.
• Deep understanding of rural and/or Appalachian communities.
• Ability to navigate complex political and organizational landscapes with neutrality and credibility.