Director, Strategy & Transformation

Key Responsibilities

• Oversee, support, and mentor Managers and Senior Mangers providing timely relevant and constructive feedback.
• Leverage staff, delegate, and instruct, being accountable for any deliverables, for on time and on budget completion.
• Evaluate and critique quality of work ensuring staff produces excellent work.
• Build and foster strong client relationships, serving as the primary contact, demonstrating an advanced level of executive presence, and receiving high satisfaction on engagements.
• Oversee complex engagements with a responsibility for engagement initiation, planning, management, solving issues, and completion as defined in VMG policies.
• Review and approve reports, before submitting to the client, as requested.
• Provide clear and concise presentations of findings and implications to clients. Ensure staff understands strategic implications of findings.
• Provide and approve accurate engagement fees for proposals and adjustments to billing.
• Understand, anticipate, and articulate clients’ needs to staff. Alert staff of any changes.
• Initiate development of creative solutions to complex problems and unique market and organizational dynamics.
• Develop frameworks, learning materials, or assets to help build the knowledge of the service line.
• Originate new clients, selling a sustained level of annual fee volume (approximately half of which must come through a primary originator role).
• Seek opportunities to expand and strengthen personal network, collaborating with colleagues to generate cross-selling opportunities.
• Complete all administrative functions, mandatory training, and other internal responsibilities in a timely manner.
• Review monthly billing promptly to support timely and accurate billing of clients.
• Remain flexible and adaptable in work schedules and assignments as defined by departmental and company need.
• Maintain a positive attitude and contribute to a positive work environment.

Qualifications

• Minimum of 8+ years of consulting experience; 10+ years of healthcare industry experience
• Bachelor’s degree with relevant work experience
• Master’s degree with relevant work experience
• Demonstrates attention to detail and commitment to excellence in work product and client service.
• Strong oral and written communication skills, including editing, demonstrating responsiveness to clients and colleagues.
• Basic competence in public speaking.
• Ability to demonstrate insight and professional judgment, with an aptitude for critical thinking.
• Takes initiative and is proactive.
• Demonstrates intellectual curiosity and drive for continuous learning.
• Proficient in Microsoft Office Suite and applicable software tools.
• Deep technical expertise in identified areas of specialization.