Director, Strategy & Operations

About the role

Accountable for turning DIO’s strategy into an executable operating system. Owns the strategy-to-execution chain—translating objectives into operational plans, engineered processes, measurable outcomes, and year-round visibility. Builds the governance, cadence, and cross-functional orchestration so execution is disciplined, predictable, and fast. Partners closely with Finance, Procurement, and D&A to drive value and ensure DS&O work shows up in budget, SG&A, and OPM performance.

Responsibilities

• Stewarding and Operationalizing DIO’s Strategy
  • Own the annual strategy cycle for the function and convert direction into clear operational goals, KPIs, prioritized bodies of work, and success measures
  • Cascade goals across organizational layers; ensure line-of-sight and consistent interpretation in plans and commitments
  • Define what is tracked, how it’s surfaced, and the review rhythm; partner with D&A to specify dashboards (DS&O sets requirements; D&A builds)
  • Maintain a single, integrated view of progress, risks, dependencies, and trade-offs for the DCOO and LT
• Engineering End-to-End Processes
  • Lead E2E process design for foundational DS&O workflows (intake, prioritization, requirements, governance, closed-loop measurement)
  • Set standards, requirements, and cross-team interfaces so teams “push buttons,” not rebuild the wheel
  • Orchestrate rollout and change management so processes take hold; define KPIs/ROI and the refine-improve cycle
• Driving Operationalization of Run of the Business Programs
  • Turn ambiguous, high-stakes efforts into executable programs with clear scope, ownership, sequencing, governance, and measurable outcomes
  • Run the operating cadence for these initiatives—surface risks early, resolve conflicts, maintain momentum across the year
  • Ensure initiatives “activate” inside DIO—expectations, decision paths, and accountabilities understood and adopted
• Track Budget, SG&A, and OPM Performance
  • Operate the portfolio of cross-functional work that moves SG&A and OPM; track budget “like a hawk,” identify levers, and drive escalations to unblock value
  • Partner with Finance, OPM teams, Procurement, and DIO leaders to specify scope, ownership, KPIs, and timelines for each cost/efficiency program

Requirements

Given the scale and complexity of Equinix’s digital infrastructure business, the Digital Strategy & Operations role should possess a strong understanding of:

• 10+ years across strategy/operations/consulting with demonstrated ownership of strategy translation, portfolio governance, and cross-functional execution in tech or digital infrastructure contexts
• Depth in operating model and process engineering, goal/OKR systems, and closed-loop performance management; fluency in enterprise systems (ERP/CRM/BI) and AI-enabled workflows
• Proven leadership of multi-team programs and financial performance levers (budget/SG&A/OPM); credible partner to senior finance and product/engineering leaders

Skills & Attributes

• Strategic operator with systems thinking; turns direction into disciplined operating mechanisms
• Analytical problem solving (uses data; does not build dashboards) and crisp decision framing
• Governance and cadence builder; sets standards others adopt
• Executive communication and influence across strong, senior stakeholders
• Change leader who lands new ways of working at scale

Pay

The targeted pay range for this position in the following locations is:

• United States - Dallas Infomart Office: $177,000 - $265,000 USD / Annual
• United States - Tampa Office: $177,000 - $265,000 USD / Annual
• United States - New York City Office: $195,000 - $293,000 USD / Annual
• United States - Ashburn Office: $195,000 - $293,000 USD / Annual
• Canada - Toronto Office: $166,000 - $248,000 CAD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training. The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient.

• Employee Assistance Program: An Employee Assistance program is available to all employees.

US Benefits

• Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members.
• Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future.
• Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits.

Canada Core Benefits

• Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members.
• Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA).
• Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits.

Benefits are subject to change and may be subject to specific plan or program terms.