Director, Strategy and Operations

About the role

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

The ideal candidate brings a strong consulting mindset, a proven record of driving organizational change, and the executive presence to represent DQS in senior forums, influence leadership decisions, and build the high-performing, future-ready teams needed to deliver on DQS's strategic imperatives.

Responsibilities

• Partner with Data Management leadership to develop and execute a multi-year transformation strategy for Data Management focused on agentic-first, AI enablement, and scalable operational excellence.
• Translate strategy and operations priorities into execution with measurable outcomes; set and drive the cross-functional operating cadence (governance, KPIs, decision forums) to deliver priorities.
• Lead complex, enterprise-wide change initiatives end-to-end, embedding change management, value realization, and ROI tracking throughout.
• Standardize and scale process improvements across functions, championing a culture of continuous improvement and creative problem-solving.
• Accountable for end-to-end Data Management financial planning and reporting, including budget management, vendor spend optimization, and risk mitigation.
• Own resourcing and budget inputs for the Data Management function and drive trade-off decisions with DQS leadership.
• Establish performance frameworks, KPIs, and governance structures; provide performance insights and recommend trade-offs to leadership.
• Anticipate, escalate, and resolve enterprise risks and issues.
• Develop new approaches and lead large, multi-team projects within DQS for process optimization, change management, and communications.
• Champion a continuous improvement mindset across multiple teams; integrate AI and data solutions to drive efficiency, enhance quality, and reduce costs.
• Pilot and implement innovative approaches; measure impact and scale successful solutions across the organization.
• Build alignment and commitment across DQS functions; establish and maintain cross-functional operating relationships that deliver shared, measurable value.
• Supervise and mentor team members either through direct or matrix reporting, setting clear expectations and cultivating a high performing team.
• Drive in partnership with HR and Data Management Leadership Team functional talent planning.

Qualifications & Experience

• Advanced degree in Business Management, Life Sciences, Data Science, Computer Science, Statistics, Programming or related discipline (MBA, MS, PhD, PharmD preferred).
• 8+ years of experience in the pharmaceutical industry or a regulated environment, with a focus on data management, data science, analytics, programming or statistics.
• Experience in management consulting, strategy consulting, or similar advisory roles strongly preferred.
• Minimum of 1-3 years of people management and leadership experience.
• Proven Program Leadership: Exceptional project and program management skills with a track record of delivering complex, cross-functional initiatives on time and within scope.
• Technical Expertise: Proficient in analytics platforms, Microsoft applications, and SharePoint to enable data-driven decision-making and collaboration.
• Preference for expertise in AI/Automation.
• Strategic Influence: Experienced in driving organizational change, resolving challenges at a strategic level, and serving as a trusted thought partner to senior stakeholders.
• Relationship Builder: Skilled at fostering strong partnerships across divisions and cultures, leading enterprise-wide initiatives, and aligning diverse teams toward common goals.
• Communication Excellence: Outstanding written and interpersonal communication skills with the ability to engage and influence stakeholders at all levels, internally and externally.
• Enterprise Connector: Acts as a key point of connectivity to manage dependencies and ensure seamless execution of end-to-end strategies.

Benefits

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life Benefits Include Paid Time Off.