Director, Solutions Consulting

About the role

Figma's Solutions Consulting team is comprised of a group of talented, dynamic, creative, and technical professionals. The team sits within Sales and helps to successfully secure new customers and expand our existing customer base by demonstrating the value of the Figma platform and painting the vision of what is technically possible. We are looking for a Director, Solutions Consulting to lead our AMER Solution Consulting teams across Mid-Market, Enterprise, and Strategic segments. In this role, you will define and execute our strategy for how we partner with Sales, engage with customers, influence new business, and scale for even greater impact. At Figma, we think creatively, lift constraints that block our imagination everyday, and we expect you to do the same. This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you'll do at Figma

• Build, develop, and inspire talented, hard-working Solutions Consultants and leaders by creating scalable, data-driven processes that drive team and company goals
• Partner with Sales leadership to achieve sales targets across aligned regions and ensure successful pre-sales outcomes
• Analyze and manage the performance of our AMER Solutions Consulting teams, including influenced ARR and activity metrics
• Develop, refine, and scale core SC processes such as discovery, technical qualification and POCs/trials and establish initiatives to continue up-leveling our AMER Solutions Consultants
• Act as the technical executive to align with customer executives and stakeholders for relationship building and to help advance open opportunities
• Recruit, mentor, and develop the AMER Solutions Consulting leadership team
• Leverage customer feedback and outcomes to collaborate with Product and Engineering to shape product improvements
• Participate in regional industry events/organizations as a thought leader

Requirements

• 10+ years in customer-facing technical sales roles within SaaS
• 6+ years of management experience, including 2+ years managing managers (not individual contributors) within Solutions Consulting or Sales Engineering
• Proven track record of leading and growing high performing teams across multiple timezones and coaching them toward meeting or exceeding performance expectations
• Demonstrated success partnering with regional Sales leadership on GTM strategy, iterating based on data and insights
• Strong cross-functional influence across Product and Customer Experience
• Strong understanding of our technical and competitive landscape
• Ability to thrive in a constantly evolving and growing environment

Preferred qualifications

• Experience with MEDDICC sales qualification framework
• Prior experience managing managers
• Prior Figma, design or development experience

Pay

If based in Figma's San Francisco or New York hub offices, this role has an annual base salary range of $258,400—$348,000 USD. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.

Benefits

• Equity for employees
• Health, dental & vision insurance
• Retirement with company contribution
• Parental leave & reproductive or family planning support
• Mental health & wellness benefits
• Generous PTO and company recharge days
• Learning & development stipend
• Work from home stipend
• Cell phone reimbursement
• Sales incentive pay for most sales roles
• Annual bonus plan for eligible non-sales roles

Schedule

This is a full time role that can be held from one of our US hubs or remotely in the United States.