Director, Software Product Management

Key Responsibilities

• Own the product roadmap for defined areas of the Transend platform — catalog, search, ordering, integrations, or buyer experience
• Define and prioritize features based on customer insight, data, competitive intelligence, and business impact
• Translate complex automotive domain requirements (fitment, ACES data, B2B workflows) into clear, executable product specs
• Contribute to the broader Transend software engineering product strategy in partnership with the President and peer leaders
• Maintain deep, direct relationships with shop customers — general repair (GR) and transmission — to continuously surface unmet needs
• Conduct discovery, usability research, and feedback loops to validate assumptions before and after shipping
• Stay current on SMS integrations, catalog standards, and competitive dynamics in the automotive aftermarket
• Partner with Software Engineering and AI to scope, sequence, and ship product with quality and velocity
• Collaborate with CX and sales leaders on go-to-market readiness, feature enablement, and customer onboarding
• Drive alignment across stakeholders through clear requirements, sprint reviews, and transparent roadmap communication
• Define success metrics for every initiative; use FullStory, product analytics, and customer data to measure impact
• Identify catalog gaps, search failures, and funnel drop-off and translate findings into prioritized product work
• Build a culture of data-informed decision-making within the software engineering product team
• Lead, coach, and develop a team of PMs; create clarity, accountability, and growth opportunities
• Recruit top product talent; contribute to defining PM career development frameworks for Transend

Key Qualifications

• 7+ years of software engineering product management experience, with at least 2 years in a senior or lead PM role
• Demonstrated track record of shipping B2B or marketplace products at meaningful scale
• Strong command of product discovery, agile delivery, and data-driven prioritization
• Experience in eCommerce, marketplace, or catalog-driven products strongly preferred
• Automotive aftermarket, parts, or adjacent industry experience is a plus — but curiosity and speed of learning matter more
• Exceptional communicator; comfortable presenting to leadership and engaging directly with customers
• Bachelor's degree required; MBA or equivalent experience preferred