Director, Software Engineering - Consumer

About the role

You'll Play: Lead several engineering squads and manage a team of engineering managers responsible for high-impact product and platform initiatives. This is a pivotal role requiring strategic vision, operational excellence, and the ability to scale engineering organizations during a critical growth phase.

Responsibilities

• Set vision and strategy for the consumer engineering organization, including roadmap prioritization, technical architecture decisions, and resource allocation across four engineering teams
• Build and develop engineering leaders
• Lead transformative initiatives including a brand-new product launch while also iterating on established platforms
• Enable rapid experimentation in growth and community, balancing velocity with code quality and scalability
• Manage upward effectively with your VP of Engineering and broader leadership team, surfacing risks and opportunities while advocating for your teams' needs
• Own cross-team collaboration across consumer surfaces (web, iOS, Android) and backend systems, driving alignment on shared technical decisions
• Champion engineering excellence through hiring, onboarding, technical standards, and operational best practices across your four teams
• Drive organizational health, including talent development, manager feedback and support, and culture initiatives that keep your teams engaged and growing
• Represent consumer engineering within the broader Playlist/ClassPass engineering organization and contribute to org-wide initiatives

Requirements

The right team member: You're a mature engineering leader with a track record of scaling engineering organizations within fast-moving consumer companies. You bring strong technical judgment, the ability to manage organizational complexity, and an empathetic approach to developing both engineers and engineering managers.

Qualifications

• 3+ years leading as a Director or Sr. Engineering Manager with demonstrated success building and scaling engineering organizations managing multiple teams and leaders (not just direct IC management)
• Significant consumer-facing product experience, ideally with exposure to both web and mobile platforms
• Building and shipping complex products at scale, with a track record of taking initiatives from concept to launch and optimizing them for impact
• Hands-on technical depth in backend systems, APIs, mobile development (iOS/Android), or full-stack architectures
• Shaping and scaling AI-enabled ways of working, including identifying high-leverage opportunities, piloting new workflows, measuring their impact, and driving adoption
• Experience leading teams across time zones and fostering a remote-first, asynchronous-friendly culture
• Experience with some amount of organizational ownership beyond pure IC/manager coaching including headcount planning, hiring, cross-team dependency management, technical architecture decisions
• A growth mindset and comfort with ambiguity
• Strong communication skills with the ability to connect technical and business perspectives, translate between layers of the organization, and drive alignment across functions

Skills

Adaptability and problem-solving over specific tools

Benefits

Competitive wages and salaries that are motivational, fair and equitable

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

The base salary range for this position in the United States is $216,000 to $288,000. The total compensation package for this position may also include a performance bonus, benefits and/or other applicable incentive compensation plans

Have we piqued your curiosity? Sound like the role for you? We’d love to hear from you!