Director, Software Engineering

About Our Client

The organization operates in the identity trust and fraud detection sector, addressing challenges posed by AI-driven fraud and deepfakes that undermine trust in digital communications. It provides real-time continuous identity verification and deepfake detection across voice, video, and digital interactions. Serving major enterprises including top U.S. banks, insurers, and healthcare providers, the company secures billions of high-risk customer interactions annually, leveraging models trained on over 1.5 billion interactions each year and protected by numerous patents.

About the Opportunity

The Director, Software Engineering for Protect leads a key segment of the organization’s real-time, multi-signal fraud detection platform. This role is responsible for shaping the technical strategy and people management within the Protect team, focusing on scaling distributed systems that analyze voice, device, and behavioral data. The position impacts the quality, execution, and effectiveness of the team and contributes to aligning technical efforts with product and business goals.

Responsibilities

• Define and implement engineering strategy for the Protect platform area.
• Lead and develop engineering managers and senior engineers.
• Deliver complex distributed systems with a balance of speed, scalability, reliability, and long-term health.
• Collaborate with Product, Research, Security, and executive stakeholders to align priorities.
• Enhance architecture, observability, operational excellence, and developer productivity.
• Use metrics and engineering judgment to improve delivery health and system resilience.

Requirements

• 8+ years of engineering experience including leadership in software, platform, or infrastructure.
• Proven success in owning and scaling distributed systems, APIs, or microservices in production.
• Strong expertise in cloud-native systems and engineering practices on AWS and/or GCP.
• Experience improving execution through metrics, processes, and organizational design.
• PREFERRED: Experience in fraud prevention, authentication, voice biometrics, or related security.
• Familiarity with data science infrastructure, machine learning, or generative AI.
• Experience leading remote or distributed teams during growth and change.

Pay Range and Compensation Package

The pay range and compensation package for this role will be determined based on the candidate’s experience, skills, and other relevant factors.

Benefits & Perks

• Competitive compensation package including Restricted Stock Units (RSUs).
• Remote-first work environment with flexibility and autonomy.
• Unlimited Paid Time Off (PTO).
• Generous health and welfare plans including employer-paid employee-only option.
• Health Savings Account (HSA) employer contributions.
• Low-cost vision and dental plans for employees and families.
• Paid Parental Leave for birth, adoptive, and foster parents.
• One year of diaper delivery for new parents.
• Monthly phone and internet allowance.
• Enhanced fertility and GLP-1 benefits.
• Annual Learning & Development stipend.

Equal Opportunity Statement

Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.