Director, Site Management

About the role

Manage staff in accordance with organization's policies and applicable regulations. Provide a leadership role in country/region clinical resourcing process through continual evaluation of existing and future resource alternatives, pro-active planning and collaboration with study team leadership and operational peers. Works collaboratively with project leadership including the PM, client representatives and other functional leadership to manage project related challenges and to achieve exemplary customer service. May act as a client liaison.

Responsibilities

• Planning, assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems
• Approve actions on human resources matters
• Direct the hiring and selection process for a group of clinical staff by conducting candidate review through participation in the interviewing process
• Establish methods to develop and evaluate office/region-based onboarding processes
• Develop standard processes to ensure that staff has the proper materials, systems access and training to complete job responsibilities
• Oversee the execution of the training plan, SOP review and mentored training experiences for a region/office/country
• Evaluate the quality of the clinical work product for a variety of job roles and/or a specialized job function
• Evaluate regional workload, quality and budget metrics through regular review and reporting of findings
• Collaborate with senior management and other functional leadership to improve efficiencies, project outcomes and quality metrics for clinical projects
• Act as a coach and mentor for lower-level staff as they develop in their role
• Analyze and reviews budgets for clinical studies within region
• Pro-actively plan for appropriate clinical operations budget consumption and guides line managers and CRSs in managing variances and in developing corrective fiscal action plans
• Conduct Clinical Project Review and participates in Project Management Review according to regional guidelines and interfaces with appropriate functional leadership to achieve positive outcomes
• Participate and may lead corporate or departmental quality or process improvement initiatives

Pay

$119,400.00 - $332,500.00 annualized base pay range. Actual base pay offered may vary based on job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule. Incentive plans, bonuses, and/or other forms of compensation may also be offered, in addition to health and welfare and/or other benefits.