Jobs · Manufacturing · Massachusetts

Director/Senior Director, Supply Chain

Xenon Pharmaceuticals Inc. · Boston, MA · 2 wk ago
HybridManufacturing$205k–$288k/yrFull-time

Responsibilities

  • Lead and manage end-to-end supply chain strategy and execution across clinical, pre-commercial, and commercial phases, including launch and post-launch stabilization.
  • Design and implement scalable supply chain models that evolve with program maturity, from early clinical supply through first commercial launches and lifecycle expansion.
  • Anticipate and proactively manage risks related to capacity, inventory, timelines, cost, and compliance during phase transitions.
  • Lead integrated demand, supply, and inventory planning across clinical and commercial horizons, ensuring alignment with development milestones, launch timing, and evolving demand forecasts.
  • Maintain an in-depth understanding of external manufacturing site capacities, capabilities, and supply risks across the network.
  • Maintain and align vendor forecasts with clinical and commercial demand plans, ensuring clear communication of requirements and constraints.
  • Establish and mature S&OP or equivalent integrated planning forums, enabling clear visibility to trade-offs, constraints, and executive decision points.
  • Lead scenario planning to evaluate alternative demand and supply assumptions and inform capacity decisions and risk-mitigation strategies.
  • Lead supply chain readiness for key commercialization milestones, including activities such as: late-stage clinical supply continuity and transition planning, commercial supply chain design and distribution model definition, commercial lot readiness and launch inventory build.
  • Ensure supply chain deliverables are aligned with regulatory submissions, labeling, serialization, and market launch requirements.
  • Support launch execution and early commercial stabilization, including issue resolution, performance tracking, and continuous improvement.
  • Manage relationships with third-party manufacturers, suppliers, and vendors to ensure timely delivery of materials, components, and finished goods.
  • Negotiate and manage performance expectations, capacity commitments, and risk-mitigation plans with CMOs and key suppliers.
  • Ensure external partners can scale reliably and compliantly to support commercialization timelines and demand ramp-up.
  • Identify and implement opportunities to optimize supply chain processes and drive efficiencies across planning, execution, and partner management.
  • Define, implement, and integrate key performance indicators (KPIs) to monitor performance, identify risks, and drive continuous improvement.
  • Use data and performance insights to support corrective actions and operational excellence.
  • Partner with IT and cross-functional stakeholders to ensure data integrity, usability, and scalability of supply chain systems.
  • Partner with CMC, Clinical Operations, Quality, Regulatory, Finance, and Program Teams to ensure aligned execution and commercialization readiness.
  • May serve as a trusted advisor to senior leadership on supply chain risks, scenarios, capacity trade-offs, and launch readiness.
  • Ensure supply chain activities meet GxP, regulatory, trade compliance, and company policy requirements.
  • Lead and manage supply chain support for audits, inspections, and health authority interactions related to commercialization.
  • Develop and propose short- and long-term objectives for the function in accordance with overall Company strategies and plans.
  • Plan and manage budget proposals and approved budgets in accordance with the Company’s strategic and operating plans and Finance policies.
  • Recruit, lead, direct, develop, coach and evaluate direct reports, if any, in accordance with the Company’s Human Resource policies and practices.

Qualifications

  • Bachelor’s degree in health sciences, life sciences or physical sciences (or equivalent) with 10+ years’ experience in the pharmaceutical/biotechnology industry.
  • Experience with Master Data and ERP systems, as well as planning applications [design, implementation, and user acceptance sing (UAT)] is required.
  • Experience supporting or implementing ERP systems in a supply chain context.
  • Strong judgment and decision-making skills in ambiguous, time-sensitive environments.
  • Proven ability to balance near-term execution speed with long-term scalability and compliance.
  • Data-driven mindset with the ability to synthesize complex information into clear, actionable recommendations.
  • Excellent written and oral communication skills, including the ability to communicate with scientific and non-scientific personnel.
  • Excellent attention to detail and commitment to providing accurate, high-quality work.
  • Good organizational skills and the ability to manage multiple competing priorities.
  • Strong interpersonal and team skills to work both independently and collaboratively as part of a multidisciplinary team.

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