Director Salesforce BFSI
Tata Consultancy Services · Edison, NJ · 3 wk ago
Information TechnologyFull-time
About the role
The role is responsible for managing customer relationships and providing technical support.
Responsibilities
- Manage customer relationships and provide technical support
- Handle escalations and resolve complex issues
- Train and mentor junior staff members
Requirements
- Bachelor's degree in Computer Science or related field
- 2+ years of relevant work experience
- Strong problem-solving and communication skills
Qualifications
- Proficiency in software development tools and languages
- Experience with project management tools
- Excellent interpersonal and organizational skills
Skills
- Technical expertise
- Customer service orientation
- Teamwork and collaboration
Benefits
- Flexible working hours
- Professional development opportunities
- Competitive salary package
Pay
$50,000 - $60,000 annually
Schedule
Full-time, Monday to Friday, 9 AM to 5 PM