Director, Sales & Operations Planning (S&OP)

Key Responsibilities

• Own the SOP Process
• Lead and manage the monthly SOP cycle
• Facilitate cross-functional SOP meetings
• Build consensus across business functions on a single, executable plan
• Lead and develop a team of demand, supply, and inventory planning experts (full people-management responsibility)
• Demand Supply Alignment
• Develop and refine sales forecasts (short-, mid-, and long-term)
• Align forecasts with production capacity and inventory plans
• Balance supply and demand while meeting service and cost objectives
• Ensure production and capacity plans meet demand
• Support product launches and supply readiness
• Manage Inventory and Excess
• Optimize inventory levels and availability to meet service and turn targets
• Identify excess inventory by reviewing stock positions against demand forecasts, and partner with Sales, Marketing, and Operations on mitigation — price adjustments, promotions, bundling, and liquidation — to protect profitability
• Initiate and Manage Buy Aheads
• Partner with GEO Planning and GSC to develop and execute strategic component buy-aheads ahead of supply constraints or pricing inflections
• Monitor buy-ahead inventory positions against unit and margin targets, and adjust as conditions change
• Continuous Improvement and Transformation
• Drive transformation initiatives across the planning organization, including: Improving forecasting processes and planning tools, Implementing data-driven planning systems and automation, Advancing SOP process maturity against industry benchmarks
• Analytics Performance Management
• Analyze forecast accuracy, demand variability, and supply constraints to identify risks, gaps, and opportunities
• Define, track, and report SOP KPIs (forecast accuracy, plan attainment, inventory turns, service levels) to executive leadership

Basic Qualifications

• Bachelor's degree in Business Administration or relevant degree
• 8+ years previous experience in supply chain
• Previous experience in a planning role
• ERP / planning tools (e.g., SAP IBP, Blue Yonder, etc.)
• Strong understanding of supply chain processes

Preferred Qualifications

• Strong communication skills at all levels, including with cross-functional executives
• Ability to quickly solve ambiguous problems with limited data by utilizing analytic skills and judgment gained during prior experiences
• Requires strategic agility, business acumen, and functional expertise to resolve problems of highly complex nature