Director, Sales Enablement
About the role
The Director, Sales Enablement oversees the day-to-day administration, governance, and optimization of the Sales Hub enablement platform. They also develop and deliver sales enablement content that enhances account manager readiness, confidence, and execution.
Responsibilities
Content Strategy, Intake & Development (30%): Serve as the central intake and prioritization point for all SDP sales enablement content requests. Design and manage a structured intake, vetting, and approval process to balance field demand and capacity. Translate field and leadership needs into clear creative briefs, timelines, and deliverables. Develop high-quality enablement assets, including: Sales plays and playbooks, Digital room templates, Quick-reference guides and job aids, Highspot training modules, short videos, and scenario-based learning.
Homepage, news, and communications operations (30%): Write, edit, schedule, and publish Sales Hub news posts and homepage updates. Maintain an editorial calendar for particular news categories such as Sales Success Stories, Training of the Week; coordinate reviews/approvals with stakeholders. Ensure consistent voice, clarity, and accuracy across all Sales Hub communications, abiding by our branding guidelines.
Highspot platform administration & governance (30%): Maintain spot architecture, taxonomy, metadata, and publishing workflows. Manage access, permissions, groups, and user support for Highspot. Maintain content/file hygiene (naming conventions, duplicates, archiving, version control). Evolve governance standards for Sales Hub structure, access, and publishing.
Content library operations (10%): Operate intake and publishing processes; ensure assets are reviewed, tagged, and published on time. Manage refresh cycles and archiving to reduce field risk from outdated messaging.
Requirements
Excellent writing/editing for field-facing communications.
5+ years in sales enablement operations, content operations, or corporate communications.
Enablement/content platform administration experience (Highspot STRONGLY preferred).
Strong information architecture and governance skills (taxonomy, tagging, version control).
Data-informed mindset; uses analytics to drive adoption and quality.
Strong stakeholder management and customer-service orientation.
Track record improving content discoverability and reducing outdated content risk.
Comfort partnering with Technology and translating business needs into requirements.
Familiarity with Salesforce.
Qualifications
B.A. or B.S. required.
A willingness and ability to travel up to 10%.
A commitment to Client's mission, values, and impact.
Skills
Clear and concise communication skills, written and verbal.
A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input.
A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking.
A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success.
Benefits
Authorized to work in the United States.
Pay
TBD
Schedule
TBD