Director, Sales - DNO Cloud

Responsibilities

• Lead prospecting efforts to identify, engage, and win new Communications Service Provider (CSP) customers across Canada
• Build, develop, and manage strong relationships with senior client executives and key stakeholders
• Own the full sales lifecycle — from prospecting and opportunity creation through qualification, negotiation, and deal closure
• Partner with Marketing to share market insights, refine messaging, and contribute to targeted campaigns and go-to-market initiatives
• Collaborate cross-functionally with Sales Engineering, Product, and Delivery teams to drive high-quality, on-time sales engagements and successful deal execution
• Work closely with Legal and Commercial teams to support contracting and commercial processes
• Maintain accurate and up-to-date pipeline visibility through consistent CRM management
• Track and manage Purchase Orders, Statements of Work (SOWs), Change Orders (CRs), and associated contractual documentation

Requirements

• 7+ years of experience in sales, business development, consulting, or account management
• Minimum 5 years of experience selling telecom BSS platforms or BSS software solutions
• Strong understanding of the US telecom market and telecom BSS domain
• Proven experience navigating complex, multi-stage enterprise software sales cycles
• Demonstrated track record of consistently exceeding sales KPIs
• Experience working with at least one major US or Canadian telecom operator (e.g., AT&T, Verizon, T-Mobile, Telus, Comcast, Bell Canada)
• Proven ability to independently manage and grow customer relationships
• Experience in commercial deal structuring, negotiations, and contract management
• Strong collaboration experience with Marketing and Inside Sales teams to drive pipeline generation
• Ability to work closely with Product and Solutions teams to align customer needs with product roadmap and capabilities
• Excellent verbal and written communication skills for effective internal alignment and external customer engagement
• Capable of leading product demonstrations and managing/responding to RFXs as required
• Ability to work independently with minimal supervision

About us

At LotusFlare, we attract and keep amazing people by offering two key things:

• Purposeful Work: Every team member sees how their efforts make a tangible, positive difference for our customers and partners.
• Growth Opportunities: We provide the chance to develop professionally while mastering cutting-edge practices in cloud-native enterprise software.

From the beginning, our mission has been to simplify technology to create better experiences for customers. Using an “experience down” approach, which prioritizes the customer's journey at every stage of development, our Digital Network Operator™ Cloud empowers communication service providers to achieve valuable business outcomes. DNO Cloud enables communication service providers to innovate freely, reduce operational costs, monetize network assets, engage customers on all digital channels, drive customer acquisition, and increase retention.

With headquarters in Santa Clara, California, and five major offices worldwide, LotusFlare serves Deutsche Telekom, T-Mobile, A1, Globe Telecom, Liberty Latin America, Singtel, and other leading enterprises around the world.

Website: www.lotusflare.com

LinkedIn: https://www.linkedin.com/company/lotusflare

Instagram: https://www.instagram.com/lifeatlotusflare/

Twitter: https://twitter.com/lotus_flare

- Department: Sales

- Role: Sales Director

- Locations: Seattle, United States

- Remote status: Fully Remote