Director, Sales and Services Enablement

Gartner’s Director of Sales and Services Enablement is a strategic, hands-on leadership role that shapes how Gartner’s value is articulated in the field. Reporting to the Vice President of Sales and Services Enablement, you will partner with Sales, Services, Product, Marketing, and Research teams to translate Gartner’s insights into practical, prospect- and client-ready narratives and tools that help influence C-suite decision-makers and win complex enterprise deals.

Responsibilities

• Alongside the practice lead, own the development of prospect- and client-facing sales and services messaging to clearly articulate Gartner’s value to senior executive audiences.
• Translate Gartner research and product insights into actionable sales and services narratives, calls to action, and probing questions used in live prospect and client conversations.
• Build and scale presentations and enablement tools that support enterprise sales and services motions and strategic priorities.
• Partner with Sales and Services practice lead to identify enablement needs tied to commercial performance and pipeline outcomes.
• Collaborate with Product, Research, and Marketing teams to ensure messaging aligns with Gartner’s go-to-market strategy.
• Lead enablement sessions to drive adoption and consistent use of core messaging.
• Gather feedback from the field to continuously refine sales and services content and improve seller effectiveness.
• Define, track, and report enablement KPIs such as content adoption, engagement, and impact on commercial outcomes.
• Drive enablement initiatives end-to-end with strong ownership of priorities, timelines, quality, and measurable results.

Requirements

• Exceptional executive communication skills, with the ability to influence how sellers engage C-suite buyers.
• Demonstrated expertise in simplifying complex ideas into clear, persuasive sales language.
• A strong point of view on sales storytelling, grounded in data, market insights, and customer context.
• Proven ability to operate as a strategic partner to Sales/Services, Product, Marketing, and Research teams.
• Strong project management skills with a focus on outcomes, not activity.
• Comfort using data and feedback to continuously improve sales effectiveness.
• 7+ years of experience in sales enablement, sales, product marketing, or a related commercial role.
• 2+ years of experience creating high-impact sales content and supporting enablement at scale.
• Prior experience as a sales professional strongly preferred, especially selling to senior executive audiences.
• Experience working within enterprise B2B sales organizations and complex sales environments.
• Track record of leading cross-functional initiatives with measurable business impact.
• Bachelor’s degree required.

Benefits

• Competitive salary.
• Generous paid time off policy.
• Charity match program.
• Medical, Dental, and Vision plans.
• Parental Leave.
• Employee Assistance Program (EAP).
• 401K matching up to $7,200 per year.
• Opportunity to purchase company stock at a discount.

Gartner offers a collaborative, team-oriented culture that embraces diversity and provides professional development and unlimited growth opportunities.

Pay

A reasonable estimate of the base salary range for this role is $136,000 – $189,000 USD. Actual salaries may vary based on factors including education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan.