Director, Revenue Division
Sutter Health · Emeryville, CA · 4 days ago
Finance$184k–$294k/yrFull-time
Responsibilities
- Oversight of corrective action plans, accountability structures, deliverables, and timelines across corporate, facility, and third-party vendor environments.
- Collaborate with key departments and leaders to ensure transparency, alignment, and consistent communication across the enterprise.
- Ensure optimization of accounts receivable performance, reduction of avoidable denials and write-offs, payment variance review, and consistent implementation of best practices across all facilities.
- Partner with local leadership teams and patient-facing operators to implement sustainable operational improvements at the facility level.
- Leverage revenue cycle analytics platforms, including Kodiak Revenue Cycle Intelligence (RCI/RCA) or comparable tools, to support performance monitoring, root-cause analysis, and continuous improvement initiatives.
Requirements
- Extensive experience serving as trusted advisors to executive leadership, translating complex revenue cycle and financial data into clear, actionable insights.
- Advanced experience in performance improvement, including the application of Lean principles and demonstrated use of Coaching Kata methodology to drive continuous improvement, capability building, and sustained operational discipline.
- Experience operating across all organizational levels, supporting both strategic initiatives and day-to-day operations.
- Experience leading enterprise committees and task forces.
- Experience in revenue cycle vendor management, including establishing new contracts, implementing governance structures, conducting performance reviews, and driving vendor accountability through corrective action planning.
- Deep operational experience in providing education, guidance, and operational support to clinical care setting leaders, finance, and revenue cycle teams on system processes and performance improvement strategies.
Qualifications
- Bachelor’s degree in business administration or related healthcare field.
- Equivalent experience will be accepted in lieu of the required degree or diploma.
- 8 years recent relevant experience.
Skills and Knowledge
- Able to effectively communicate in both writing and verbally with all levels of staff.
- In depth knowledge of third-party billing rules for Medicare, Medi-Cal, Government Managed Care, Health Maintenance Organization (HMO), Preferred Provider Organization (PPO), Worker's Compensation.
- In depth knowledge of third-party reimbursement contract terms and adjudication, state and federal billing and collections regulations, compliance, claims processing methods, Current Procedure Terminology (CPT) coding, and patient accounting management practices.
- Proficiency in knowledge and use of the electronic health systems (specifically Epic).
- Proficiency in various PC software programs such as spreadsheets and word processors, and other statistical tools.
- Able to effectively utilize the Microsoft Office suite of products.
- Organizational skills, problem analysis skills, time management skills, and effective verbal and written communication skills.
- Skilled in interpreting billing regulations and reimbursement formulas.
- Demonstrated leadership and training skills.
- Must remain flexible and be able to be involved in and prioritize multiple projects in a rapidly changing environment.
- Ability to maintain a high level of energy and work independently.
Pay
$183,643.20 to $293,841.60 / annual salary.