Jobs · Finance · California

Director, Revenue Division

Sutter Health · Emeryville, CA · 4 days ago
Finance$184k–$294k/yrFull-time

Responsibilities

  • Oversight of corrective action plans, accountability structures, deliverables, and timelines across corporate, facility, and third-party vendor environments.
  • Collaborate with key departments and leaders to ensure transparency, alignment, and consistent communication across the enterprise.
  • Ensure optimization of accounts receivable performance, reduction of avoidable denials and write-offs, payment variance review, and consistent implementation of best practices across all facilities.
  • Partner with local leadership teams and patient-facing operators to implement sustainable operational improvements at the facility level.
  • Leverage revenue cycle analytics platforms, including Kodiak Revenue Cycle Intelligence (RCI/RCA) or comparable tools, to support performance monitoring, root-cause analysis, and continuous improvement initiatives.

Requirements

  • Extensive experience serving as trusted advisors to executive leadership, translating complex revenue cycle and financial data into clear, actionable insights.
  • Advanced experience in performance improvement, including the application of Lean principles and demonstrated use of Coaching Kata methodology to drive continuous improvement, capability building, and sustained operational discipline.
  • Experience operating across all organizational levels, supporting both strategic initiatives and day-to-day operations.
  • Experience leading enterprise committees and task forces.
  • Experience in revenue cycle vendor management, including establishing new contracts, implementing governance structures, conducting performance reviews, and driving vendor accountability through corrective action planning.
  • Deep operational experience in providing education, guidance, and operational support to clinical care setting leaders, finance, and revenue cycle teams on system processes and performance improvement strategies.

Qualifications

  • Bachelor’s degree in business administration or related healthcare field.
  • Equivalent experience will be accepted in lieu of the required degree or diploma.
  • 8 years recent relevant experience.

Skills and Knowledge

  • Able to effectively communicate in both writing and verbally with all levels of staff.
  • In depth knowledge of third-party billing rules for Medicare, Medi-Cal, Government Managed Care, Health Maintenance Organization (HMO), Preferred Provider Organization (PPO), Worker's Compensation.
  • In depth knowledge of third-party reimbursement contract terms and adjudication, state and federal billing and collections regulations, compliance, claims processing methods, Current Procedure Terminology (CPT) coding, and patient accounting management practices.
  • Proficiency in knowledge and use of the electronic health systems (specifically Epic).
  • Proficiency in various PC software programs such as spreadsheets and word processors, and other statistical tools.
  • Able to effectively utilize the Microsoft Office suite of products.
  • Organizational skills, problem analysis skills, time management skills, and effective verbal and written communication skills.
  • Skilled in interpreting billing regulations and reimbursement formulas.
  • Demonstrated leadership and training skills.
  • Must remain flexible and be able to be involved in and prioritize multiple projects in a rapidly changing environment.
  • Ability to maintain a high level of energy and work independently.

Pay

$183,643.20 to $293,841.60 / annual salary.

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