Director Revenue Cycle Management - Remote (Greater Chicago area)
Position Summary
The Director of Revenue Cycle is a highly visible corporate-level role and a key change agent within the organization. This position requires a dynamic leader who can drive transformation in a fast-paced, evolving environment while leveraging strong interpersonal, organizational, and strategic skills. The Director will partner across all levels of the organization to gain buy-in, deliver measurable improvements, and optimize revenue cycle performance for their designated hospitals.
Key Responsibilities
Drive revenue cycle management performance across a designated set of 4–6 hospitals.
Develop and execute a strategic roadmap focused on efficiency, quality, and financial performance.
Lead and facilitate revenue cycle meetings, including denials management sessions.
Partner with multidisciplinary teams—including hospital and national leadership, as well as third-party vendors—to achieve revenue cycle improvement goals.
Promote an inclusive culture by identifying, sharing, and implementing best practices across process and operations teams.
Deliver measurable improvements and financial benefits through continuous improvement methodologies.
Change Management & Performance Improvement
Serve as a change agent, clearly communicating and embedding continuous improvement initiatives.
Eliminate process inefficiencies and strive to enhance customer satisfaction using proven tools and methodologies.
Adapt quickly to scope, priority, and timeline changes while maintaining focus on business performance.
Client-Facing & Relationship Management
Establish trusted advisor relationships with client stakeholders and hospital leadership.
Prepare and deliver executive-level presentations to both internal and external stakeholders.
Motivate and inspire project stakeholders with positivity, collaboration, and accountability.
Stay current on industry trends, regulations, and changes related to healthcare billing and reimbursement.
Qualifications
Bachelor’s degree required; or equivalent combination of education and 5+ years of experience in change management, project management, and/or people management.
Strong knowledge of healthcare billing and reimbursement processes preferred.
Experience with healthcare revenue cycle management systems and software preferred.
Proven track record of driving measurable business results through change initiatives.
Excellent communication, leadership, and organizational skills.
Strong analytical and problem-solving abilities.
Able to build effective, collaborative relationships across departments and stakeholders.
Up to 50% travel required.
Benefits
Comprehensive health, dental, and vision insurance
Health Savings Account with an employer contribution
Life Insurance
PTO
401(k) retirement plan with a company match
And more!
Work Environment
This position operates in a busy office environment with extensive phone and computer use. Occasional extended hours may be required to meet business needs.
Environmental/Working Conditions
Normal busy office environment with much telephone work. Possible long hours as needed.