Director, Revenue Cycle Management

Responsibilities

• Own the entire collections process and ensure accurate cash flow forecasts
• Establish and uphold a disciplined collections engine to minimize revenue loss
• Identify and solve bottlenecks to reduce denials and shorten AR timelines
• Collaborate with growth teams for successful client contract negotiation
• Address complex billing disputes effectively to secure favorable outcomes
• Serve as the main escalation point for client billing challenges
• Align billing strategies with company growth across Finance, Legal, and Ops teams
• Track and drive team KPIs related to collections and payer activities

Qualifications

• 8+ years of experience in revenue cycle management
• 2-3 years of management experience
• Strong negotiation and conflict-resolution skills
• In-depth knowledge of CMS regulations and commercial payer dynamics
• Hands-on experience with various EMR and RCM software, and health plan portals

Benefits

• Opportunity to significantly impact financial performance
• Autonomy in managing the revenue cycle function
• High-performance work environment with a focus on accountability
• Dynamic, collaborative culture with cross-functional partnerships