Director, Remote Operations Control Center

About the role

The Director, Remote Operations Control Center (ROCC) collaboratively guides the overall strategic direction and daily operations of the ROCC. They support the development of the site and steward industrial assets in safety, risk management, and reliability to support customer satisfaction and profitability. They also act as a change management champion as the organization shifts from local to remote operations.

Responsibilities

• Adhere to all applicable safety standards and support process safety in all remote operations.
• Support the strategic vision of the ROCC, aligning with overall company objectives.
• Guide, mentor, and coach the ROCC team, developing not only managers but also individual contributors.
• Support the team in positioning them to effectively meet operational needs, both for steady state and start-up operations.
• Collaborate with multiple AMG teams (supply chain, production, process engineers) to enhance the end-to-end supply chain.
• Offer technical and operational guidance into the design of the Q-APC enhancement methodology.
• Support and champion training programs to maintain team competency and continuous improvement.

Requirements

• Bachelor’s degree in engineering discipline, or suitable air separation experience accepted in lieu.
• 10+ years industry experience, with 3+ years prior management experience.
• Ability to troubleshoot operational issues quickly, manage large quantities of data, and build cost-benefit cases for improvements.
• Excellent verbal and written communication skills, with the ability to interface across all organizational levels.
• Strong organizational skills, attention to detail, interpersonal networking, and facilitation capabilities.
• Ability to travel overnight up to 15%, possess a valid driver's license, and operate a motor vehicle for site visits.
• Capability to visit diverse Airgas and customer locations with varying environments, layouts, and accessibility conditions.
• Ability to remain stationary for extended periods and routinely use a computer and telephone to observe, assess, and manage data.
• Strong capacity to actively listen and exchange information frequently across teams.

Qualifications

• Experience in air separation processes.
• Leadership and management experience.
• Technical and operational expertise.
• Strong problem-solving and decision-making skills.
• Effective communication and interpersonal skills.

Skills

• Strategic planning and execution.
• Operational oversight and performance enhancement.
• Team coaching and development.
• Technical guidance and troubleshooting.
• Training and professional development.

Benefits

• $160k to $190k salary range, plus bonus.
• Hybrid work schedule.
• Comprehensive family benefits including medical, dental, vision, life, AD&D, and disability insurance.
• Paid holidays, vacation, and sick time.
• Early access to benefits after 30 days of employment.
• 401(k) retirement plan with company match.
• Tuition assistance.
• Discounted college tuition for eligible employees' dependents.
• Airgas Scholarship Program for dependent children.

Pay

$160k to $190k, plus bonus.

Schedule

Hybrid work schedule.

Benefits

• Medical, dental, and vision plans.
• Short-term and long-term disability insurance.
• Life and accidental death and dismemberment (AD&D) insurance.
• Employee Assistance Program (EAP).
• Pre-tax commuter transportation benefit.
• Parental leave.
• Vacation, sick time, and floating holidays.
• Paid holidays for all eligible full-time employees.

About Airgas

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical, and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability, and innovation. Airgas associates are empowered to share ideas, take initiative, and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies, and services for industry and healthcare.

Equal Employment Opportunity Information

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment.