Director, Regional Security

About the Role

The Regional Director of Security will provide a wide range of security services to multiple assigned facilities. This position is responsible for planning, implementing, and evaluating all aspects of security services and operations to ensure safety and security for all Memorial Hermann properties, staff, visitors, and patients. The role includes direct supervision of security staff, including contract security officers.

Qualifications

• Bachelor of Science degree in Criminal Justice or related field.
• Certified as a Certified Healthcare Protection Administrator (CHPA) by the International Association for Healthcare Security and Safety (IAHSS). If not certified upon hire, must obtain certification within twenty-four (24) months of employment.
• Valid driver’s license; ability to obtain a Texas Driver’s license within 90 days if from out of state.
• Must be at least 21 years of age.
• At least five (5) years of management experience in security or law enforcement, preferably in a healthcare or corporate environment.
• Knowledge of Texas Penal Code, security reports and investigations, and Joint Commission (JC) security standards.
• Physically able to perform the tasks required by the position.
• Proficiency in English (verbal and written communication).
• Proficiency with Microsoft Word, Outlook, and Excel.

Responsibilities

• Directs, supervises, and evaluates the work of reporting staff, including hiring, developing, and conducting performance reviews.
• Motivates and coaches staff to achieve departmental and organizational goals.
• Interprets and enforces local, state, and federal security regulations; maintains positive working relations with outside agencies, including local/state police.
• Oversees daily departmental activities; develops and implements short- and long-term plans to achieve divisional goals and objectives.
• Prepares and submits annual divisional objectives and benchmarks to monitor progress.
• Develops and applies security strategies in collaboration with key stakeholders, aligning with identified risks, regulatory requirements, and budgetary constraints.
• Collaborates with Senior Administration on security and safety policies, contingency plans, and represents the department in committees and community activities.
• Serves as interim in the absence of the Senior Director.
• Ensures compliance with security standards and regulatory/accreditation requirements, including Joint Commission standards.
• Directs the security management plan at assigned facilities and applies continuous quality improvement principles.
• Provides expertise in healthcare security to support a safe environment for patients, visitors, and staff.
• Performs security evaluations as required.
• Collaborates with system peers to develop and implement security-related policies.
• Manages budget, including revenue, expenses, contribution margin, and FTEs; prepares and submits budget reports and forecasts.
• Takes corrective action to address budget variances and proposes capital budget items as needed.
• Ensures safe care for patients, staff, and visitors by adhering to Memorial Hermann policies and standards.
• Promotes professional growth and development through continuing education, mentorship, and support of organizational goals.
• Demonstrates commitment to compassionate, personalized, and efficient experiences for patients and colleagues.
• Performs other duties as assigned.