Jobs · Washington

Director Regional Sales, Small Commercial Lines (Remote/Hybrid)

The Hanover Insurance Group · Greater Seattle Area · 1 mo ago
Full-time
We need to output HTML fragment with sections: About the role? The posting includes a paragraph about company, then position summary, responsibilities, requirements, benefits, compensation. We need to use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to preserve all substantive info, not invent or summarize away detail. Remove boilerplate (EEO, legal, privacy, application instructions). Also remove duplicated lines. We need to include sections: About the role (maybe from position summary and company intro). Responsibilities (list). Requirements (maybe includes Position Requirements). Qualifications (maybe education, professional designation). Skills (maybe communication, mentoring, etc). Benefits (list). Pay (compensation). Schedule (maybe hybrid/remote, full-time). We need to ensure we don't create sections with placeholder like "not specified". We have actual content for Pay: "Compensation: The target hiring range...". So include Pay section. Schedule: "This is a Full-time, Exempt role. This position is hybrid or remote." That's schedule info. We need to avoid repeating job title as heading. Not include Job ID. We need to use
  • for any list of duties/requirements/benefits. Use

    for prose. We must output only HTML fragment, no /, no markdown fences. Let's extract content. Company intro: "For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture. Our Small Commercial Sales department is seeking a Regional Sales Director to join our growing team in our CA and NPAC Region." Position summary: "Responsible for driving the conversion of agents to partners through execution of Small Commercial key initiatives in collaboration with Underwriting and Regional Field Leadership by directing and coaching of Small Commercial Sales Managers and owning/developing the small commercial business strategies for assigned regions. This is a Full-time, Exempt role. This position is hybrid or remote." We can combine company intro and position summary into About the role. Responsibilities/Essential Functions: a long list. Need to extract bullet points. The text includes many sentences; we can break into list items. Let's parse responsibilities: - Responsible for driving the conversion of agents to partners through execution of Small Commercial key initiatives in collaboration with Underwriting and Regional Field Leadership by directing and coaching of Small Commercial Sales Managers and owning/developing the small commercial business strategies for assigned regions. - 10+ years proven sales and sales management track record in small commercial insurance or financial services environment. - Advanced sales and marketing skills; proven track record for developing new business & talent. - Displays exceptional Mentoring and training skills to new and established SCSM’s and ARSD's for onboarding and development. - Leads and mentors their region and local enterprise strategic execution. - Works with SCSMs to develop territory business plans. - Excellent communication skills essential; effective face-to face interactions and presentations to groups, as well as strong phone skills, sound written communications including impeccable follow through. - Professional designation such as CPCU, CIC, etc. Preferred. - Bachelor's Degree. - Promote collaboration with our agents to develop fast, flexible, and custom-tailored solutions designed to meet the unique insurance needs for our Small Commercial Clients. - Incorporate partnership strategy, small commercial business strategies, and strong knowledge of the small commercial marketplace and agents into effective sales management to deepen relationships. - Develop Small Commercial Sales Managers competencies to achieve higher performance - Institutionalize sales drill. - Conduct competency assessments, provide RVP insight into SCSM's’ performance, consult on performance management. - Work with SCSMs to develop territory business plans. (duplicate) - Coach SCSMs on day-to-day sales activities - Liaison with Small CL HO for product/service enhancements - Key Measures of Success: Achievement of Small CL regional objectives: Small CL NB premium, Total written premium, Book role/thins transfer metrics, Agency management metrics (new appointments, terminations, development, etc.), Service Center Premium, Quality metrics, Small Commercial Business Priorities - Responsible for driving regional objectives through collaboration the small commercial business, RVP's/RE's and other key franchise stakeholders across the region. - Enhance broader enterprise engagement and influence of other business unit leadership. - Evaluates territory needs including talent growth potential and roadmap. - Maintaining strategic view on performance management issues. - Exercises broad independent judgment to determine method for issue resolution. - Tackles complex issues in creative ways while collaborating with others. - Problem solving requires originality and ingenuity using knowledge gained during sales career. - Applies knowledge of Hanover’s business strategies to proactively anticipate business needs based on industry trends. - Incorporate partnership strategy, small commercial business strategies, and strong knowledge of the small commercial marketplace and agents into effective sales management. - Mastery of sales and marketing techniques, expert influencing and negotiating skills to drive sales goals. - Leads others through example and supports the organization in building these capabilities. - Management and mentoring of Small Commercial Sales managers as measured through feedback from agents, regional field leadership and overall regional book of business success. Many duplicates; we should deduplicate but preserve all substantive info. We can combine similar points. Position Requirements section: includes Strategic Partnering, Project/Program Management, etc. Let's extract requirements: - Strategic Partnering - Creates collaborative, productive partnerships with key stakeholders such as Senior Leadership, Agents, Underwriting, State Management, Actuarial, Operations, Marketing, Claims, Loss Control, and other key functions to establish strategies that will achieve overall company goals. - Excels at assessing opportunities. - Works closely with team on process and expectations. - Provides competitive intel and local market knowledge to state management in an effort to assist in developing and advancing our state strategy. - Ensure team understands and executes to that strategy. - Coaches supporting messaging and monitors execution. - Excels at working with team on dissection of account opportunities and coaching importance of pipelining discipline. - Ability to collaborate with and influence, particularly with senior level field leadership, as this role will be working across multiple branches and/or regions - Ability to effectively manage 8-10 salespeople and balance multiple sales priorities in a dynamic and very fast-paced environment - Excellent communication; effective face-to-face interactions and presentations to groups, as well as strong phone skills and sound written communications, including impeccable follow-through. - Passion for driving actions and achieving results, with a competitive spirit of winning and an orientation towards achievement. - Knowledge of Salesforce.com is a plus. - Strategic Partnering - Creates collaborative, productive partnerships with key stakeholders such as management, agents, Underwriting, Actuarial, Operations, Marketing, Claims, Loss Control, vendors and other key functions to establish strategies that will achieve overall company goals. (duplicate) - Project/Program Management – Understands the principles, theories, practices, and techniques involved in planning, managing, and implementing projects and programs. Also there is "CAREER DEVELOPMENT: It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop." This could be part of About the role or maybe a separate section but not required headings. We could include under About the role as prose. Qualifications: maybe education and professional designation: Bachelor's Degree, Professional designation such as CPCU, CIC etc. Preferred. Skills: maybe communication, mentoring, influencing, negotiating, Salesforce.com, strategic partnering, project management. But we need to avoid thin sections. Could combine Qualifications and Skills into Requirements? But spec says we can use those headings if we have real content. We have content for Qualifications (education, designation). We have content for Skills (communication, mentoring, influencing, negotiating, Salesforce.com, strategic partnering, project management). We'll include them. Benefits: list includes Medical, dental, vision, life, and disability insurance, 401K with a company match, Tuition reimbursement, PTO, Company paid holidays, Flexible work arrangements, Cultural Awareness Day in support of IDE, On-site medical/wellness center (Worcester only). Also "Click here for the full list of Benefits" - we can ignore link. Pay: compensation paragraph. Schedule: Full-time, Exempt, hybrid or remote. Now produce HTML. We need to ensure we don't include boilerplate like EEO, privacy, etc. Let's craft.

    About the role

    For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture. Our Small Commercial Sales department is seeking a Regional Sales Director to join our growing team in our CA and NPAC Region. Responsible for driving the conversion of agents to partners through execution of Small Commercial key initiatives in collaboration with Underwriting and Regional Field Leadership by directing and coaching of Small Commercial Sales Managers and owning/developing the small commercial business strategies for assigned regions. This is a Full-time, Exempt role. This position is hybrid or remote. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

    Responsibilities

    • Drive the conversion of agents to partners through execution of Small Commercial key initiatives in collaboration with Underwriting and Regional Field Leadership by directing and coaching Small Commercial Sales Managers and owning/developing small commercial business strategies for assigned regions.
    • Possess 10+ years proven sales and sales management track record in small commercial insurance or financial services environment.
    • Demonstrate advanced sales and marketing skills with a proven track record for developing new business and talent.
    • Display exceptional mentoring and training skills for new and established Small Commercial Sales Managers (SCSMs) and Assistant Regional Sales Directors (ARSDs) for onboarding and development.
    • Lead and mentor the region and local enterprise strategic execution.
    • Work with SCSMs to develop territory business plans.
    • Exercise excellent communication skills: effective face‑to‑face interactions and presentations to groups, strong phone skills, sound written communications, and impeccable follow‑through.
    • Hold a professional designation such as CPCU, CIC, etc. (preferred).
    • Possess a Bachelor’s Degree.
    • Promote collaboration with agents to develop fast, flexible, and custom‑tailored solutions that meet the unique insurance needs of Small Commercial clients.
    • Incorporate partnership strategy, small commercial business strategies, and deep knowledge of the small commercial marketplace and agents into effective sales management to deepen relationships.
    • Develop Small Commercial Sales Managers’ competencies to achieve higher performance—institutionalize sales drills.
    • Conduct competency assessments, provide RVP insight into SCSM performance, and consult on performance management.
    • Coach SCSMs on day‑to‑day sales activities.
    • Act as liaison with Small Commercial Home Office for product/service enhancements.
    • Drive achievement of Small Commercial regional objectives: new business premium, total written premium, book‑of‑business transfer metrics, agency management metrics (new appointments, terminations, development, etc.), Service Center Premium, quality metrics, and Small Commercial Business Priorities.
    • Drive regional objectives through collaboration with the small commercial business, RVPs/REs, and other key franchise stakeholders across the region.
    • Enhance broader enterprise engagement and influence of other business‑unit leadership.
    • Evaluate territory needs including talent growth potential and roadmap.
    • Maintain a strategic view on performance‑management issues.
    • Exercise broad independent judgment to determine methods for issue resolution.

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