Director, Regional, Revenue Site Operations, Medical Group (Michigan) - HYBRID

About the role

Accountable for the performance, regulatory readiness & results of large, strategic / diverse disciplines cross-functional teams or departments over a large functional domain or multiple domains such as a region or multiple Health Ministries (HM). Enables regional level strategy to address internal or external business & regulatory issues. Provide functional expertise & ensure fulfillment of performance & service standards. Identifies, defines & solves complex problems that impact the management & direction of the business. Collaborates with Service Area, Regions & Health Ministries to ensure consistency & integration of strategy & operations. Provides decision support, operations & / or optimization leadership focus. Has responsibility for making decisions & managing risk that impact day-to-day regional or health ministry functional operations, with potential for a short- to mid-term impact on the enterprise.

Responsibilities

• Provides advice, guidance & leadership to Health Ministries (HM) & Region leaders in developing strategies & in the achievement of performance goals.
• Enable collaboration across & within System Services area, HM & Regions to ensure consistency & integration of strategy & operations.
• Actively guides, trains, mentors & monitors colleagues while contributing to the development & execution of HM, Regional, Service Area & System Office based strategic plans.
• Leading standardization / systemness & optimization of policy, process, methodology, establishing a national community of practice.
• Oversee Vendor / Contract Labor Management including centralizing strategy & optimizing spend.
• Collaborates in system-wide strategy development & deployment of functional area priorities & initiatives.
• Responsible for supporting regional efforts to comply with functional area priorities.
• Accountable for the selection, evaluation & overall success of the functional leadership teams.
• Organization-wide focal point for establishing functional strategies & governance over financials & staffing.
• Accountable for communication between System Services functional area, Service Area, Regional & HM leaders.
• Responsible for measuring & reporting KPIs / metrics & value delivery.
• Provides advice, guidance & leadership for the colleague life cycle.
• Maintains a working knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.

Requirements

• Bachelor’s degree in business or healthcare administration or a related field & progressive experience in revenue cycle operations, revenue metrics & analytics & revenue management or an equivalent combination of education & experience.
• Management experience in a multi-facility, integrated health care delivery system or revenue cycle or consulting experience.
• Solid understanding of ICD-10 & CPT coding & medical terminology.
• Valid Driver’s License where required by assignment.

Qualifications

• Knowledge of accounting systems & insurance issues, healthcare industry issues & trends, legal issues in field of expertise, required third party & governmental guidelines & work processing.

Skills

• Strong leadership skills.
• Excellent communication and collaboration abilities.
• Ability to manage multiple priorities and adapt to changing environments.
• Proficiency in ICD-10 & CPT coding.
• Experience with healthcare regulatory compliance.
• Strong project management and problem-solving skills.

Benefits

Our Trinity Health Culture emphasizes the importance of a supportive work environment, continuous learning, and a commitment to excellence. This role offers opportunities for professional growth and development, as well as competitive compensation and benefits packages.

Pay

Compensation is commensurate with experience and qualifications.

Schedule

The role requires occasional as-needed on-site visits and home-based work within southeast or west Michigan area.

Additional Qualifications (nice to have)

• Epic experience preferred.

Physical & Mental Requirements & Working Conditions

• Exposure to conditions which may be considered unpleasant to sight, touch, sound & / or smell.
• Occasional Exposure to fumes, odors, dusts, mists & gases, biohazards / hazards (mechanical, electrical, burns, chemicals, radiation, sharp objects, etc.).
• Occasional Exposure to or subject to noise, infectious waste, diseases & conditions.
• Occasional Exposure to interruptions, shifting priorities & stressful situations.
• Frequent Ability to follow tasks through to completion, understand & relate to complex ideas / concepts, remember multiple tasks & regimens over long periods of time & work on concurrent tasks / projects.
• Continuous Ability to read small print, hear sounds & voice / speech patterns, give / receive instructions & other verbal communications (in-person & / or over the phone / computer / device / equipment assigned) with some background noise.
• Frequent Perform manual dexterity activities & / or grasping / handling.
• Continuous Ability to climb, kneel, crouch & / or operate foot controls.
• OccasionalUse a computer / other technology.
• ContinuousSit with the ability to vary / adjust physical position or activity.
• Continuous Maintain a safe working environment & use available personal protective equipment (PPE).
• Continuous Comply with applicable Code of Conduct, policies, procedures & guidelines.
• Continuous Ability to provide assistance in the event of an emergency.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.