Director, Quality Resource - Behavioral Health

About the role

The Resource Director of Quality serves as an interim leader across various behavioral health facilities when a vacancy occurs. They assume all duties expected for the specific role during their tenure.

Responsibilities

• Ensures compliance with state and federal regulations.
• Enhances hospital visibility by engaging with the community on mental health and substance abuse needs.
• Functions as a liaison between physicians, patients, referral sources, and employees.
• Ensures inpatient programs are staffed appropriately to deliver high-quality care.
• Maintains staffing and budget benchmarks for the hospital.
• Assures adequate supervision and evaluation processes for all staff members.
• Assists with the orientation of new employees.
• Maintains the hospital’s quality/risk program.
• Monitors and analyzes data on hospital performance.
• Collects and investigates incident reports.
• Develops and implements improvement plans using the PDCA method.
• Acts as a role model for excellent customer service and holds all staff accountable.
• Assumes all responsibilities of Director of Risk Management/Quality at assigned hospital.

Qualifications

• Bachelor's degree in Counseling, Social Work, Nursing, or related clinical field from an accredited school is required.
• A Master's degree in clinical field from an accredited school is preferred.
• Three years of risk management and regulatory compliance experience in a healthcare setting is required.
• Counseling, Social Work, or Registered Nurse license is preferred.
• CPR certification is required within 30 days of employment and prior to any patient contact.
• De-escalation certification is required within 30 days of employment and prior to any patient contact.

Benefits

• Multiple levels of medical, dental, and vision coverage for full-time and part-time employees.
• Financial protection and PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave, and paid time off.
• Financial and career growth: Higher education and certification tuition assistance, loan assistance, and 401(k) retirement package with company match.
• Employee well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services, and discount programs).
• Professional development: Ongoing learning and career advancement opportunities.

Pay

Commensurate with experience.

Schedule

Days: M-F

Job Location Type

Hybrid

Travel

Up to 90%

Why join us

We believe investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers comprehensive benefits including multiple levels of medical, dental, and vision coverage, financial protection and PTO, financial and career growth opportunities, employee well-being programs, and professional development opportunities.

EEOC Statement

Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.