Director, Quality

About the Role

Crown Technical Systems, a Flex Company, is a leader in power distribution and protection systems, specializing in sophisticated relay and control panels, medium voltage switchgear, and enclosures. We offer customized, turn-key solutions for safe and reliable power distribution. This role is part of a dynamic team contributing to projects that power the world. Flex plans to spin off its Cloud and Power Infrastructure segment into Axiom, a new independent company focused on critical digital infrastructure, by Q1 2027. If the spin occurs, this position will support Axiom.

Responsibilities

• Surveys and evaluates current and future vendors.
• Prepares and implements QA Policies and Procedures.
• Reviews discrepancy reports and implements corrective actions.
• Reports progress to customers as required.
• Maintains customer contact to ensure their business needs are met or exceeded.
• Conducts presentations to staff as needed.
• Establishes QA objectives and creates a plan of action.
• Cooperates with top management in formulating company policies, procedures, and goals.
• Evaluates reports from product assurance program department heads and assists in formulating the fiscal budget.
• Confers with engineering on quality assurance for new products.
• Reviews technical publications to stay updated on industry developments.
• Implements HR strategies to recruit and retain a qualified workforce.

Qualifications

• Mastery of functional knowledge and understanding of related business functions.
• Knowledge of relevant regulatory standards and applicable regulations.
• Proven project management skills and ability to train others in project leadership.
• Willingness to travel internationally as required.
• Ability to analyze complex documents and respond to sensitive inquiries.
• Skill in writing speeches and articles using innovative techniques.
• Proficiency in delivering persuasive presentations on complex topics to diverse audiences.
• Capability to apply mathematical concepts like probability and statistical inference.
• Strategic thinking and problem-solving skills.
• Ability to interpret technical instructions and manage abstract and concrete variables.

Scope / Impact

This role impacts the long-term direction and financial/operational success of the function and site. Responsibilities include approving/creating functional processes, establishing strategic plans, and potentially managing P&L. The position develops and implements major initiatives, with decisions affecting the site.

Supervision / Leadership

The role involves recognizing and developing talent, ensuring Flex values are integrated into site work life, and providing strategic leadership for the function and site.

Work Environment

The job occasionally involves repetitive motion tasks and is typically performed in a moderate noise environment.

Physical Demands

Regularly requires talking, hearing, and sitting. Specific vision abilities include close vision.