Director, Quality Assurance

About the role

The Director, Quality leads the execution of quality strategy across multiple U.S. sites, driving a culture of continuous improvement and ensuring compliance with ISO and other regulatory standards.

Responsibilities

• Primary contact for third-party, customer, and regulatory audits and inspections across all assigned sites
• Serves as the primary point of contact for customer and supplier quality and contract performance issues
• Leads Root Cause and Corrective Action (RCCA/CAPA) activities across manufacturing, supplier, and customer issues
• Coordinates and manages all external audits, including ISO, customer, and regulatory audits
• Leads implementation of management system standards (e.g., ISO 9001, AS9100, ISO 14001, ISO 17025, etc.)
• Develops, implements, and maintains site Quality Management Systems (QMS) and Quality Management Review (QMR) reporting
• Ensures alignment of site QMS with corporate quality requirements
• Reviews contracts for quality-related requirements and compliance obligations
• Develops and maintains quality control processes for program-level customer orders in accordance with contract requirements
• Establishes, maintains, and improves quality systems including MRB processes, inspection procedures, and related documentation
• Manages calibration systems for manufacturing equipment and inspection instruments
• Overseas daily management of QA/QC staff across multiple shifts and sites
• Implements and applies quality tools such as 8D, PPAP, PDCA, 5-Whys, JDI, and other structured problem-solving methods
• Ensures maintenance of all quality records, test data, and compliance documentation
• Utilizes ERP and PLM systems to track, document, and manage nonconformances (NCs), CAPAs, and quality activities

Requirements

• Bachelor of Science degree in Engineering or related field
• 10+ years of experience in manufacturing quality roles
• 5+ years of management experience
• Experience leading cost savings and continuous improvement initiatives
• Strong understanding of ISO standards and Quality Management Systems (QMS)
• Ability to read and interpret 2D/3D engineering drawings and specifications
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook); statistical software experience preferred
• Excellent written and verbal communication skills
• Strong problem-solving skills with a collaborative team mindset
• Hands-on experience with quality inspection activities
• Strong project management capabilities
• Ability to adapt to changing priorities and production schedules
• Positive, proactive, and customer-focused attitude

Qualifications

• Knowledge of ITAR, FAR, and other applicable regulatory requirements
• Experience with standard measurement tools for inspection

Skills

• Strong leadership and team management skills
• Effective communication and problem-solving abilities
• Proactive and customer-focused attitude

Benefits

Galvion provides a competitive benefits package that includes health insurance, retirement plans, paid time off, and more.

Pay

Competitive salary based on experience and qualifications.

Schedule

Full-time position with flexible work hours.