Director, Provider Recruitment

About the Role

The Director, Provider Recruitment will develop and execute a system-wide recruitment strategy for both Physician and Advanced Practice Providers (APP). This role will manage the system-wide provider job requisition process and set the tone for a positive provider experience within Centralus Health.

Responsibilities

• Engineer and lead the Centralus provider recruitment strategy to increase candidate sourcing opportunities and fill provider requisitions efficiently.
• Develop a system-wide provider job requisition process with guardrails and budget-approval requirements to align with financial sustainability goals; collaborate with Operations, Finance, and other stakeholders.
• Manage and lead a hybrid team of provider recruiters.
• Oversee the provider management system (PMS), including evaluating current partners to determine the ideal system-wide solution.
• Identify and monitor performance metrics to evaluate and track the recruitment team’s progress for leadership and the Centralus Board of Directors.
• Lead recurring meetings to report on candidate pipeline status and connected job requisitions to the leadership team.
• Collaborate with the Centralus Provider Engagement team to create a positive and smooth experience for providers.
• Research recruitment workflow issues and provide feedback/recommendations to management.
• Adapt to a fast-paced environment, pivot quickly, and maintain confidentiality with sensitive information.
• Perform other duties as assigned.

Success Factors

• Approach the role with a strategic lens, aligning the Provider Recruitment team with Centralus Health’s goals.
• Demonstrate critical thinking, challenging traditional methods and evaluating the full picture.
• Prefer collaborative work, leveraging team strengths and experience.
• Exhibit strong professional communication skills and the ability to connect with colleagues.
• Thrive in managing multiple priorities and switching between tasks with different focuses.
• Continuously seek workflow improvements, remove barriers, and enhance experiences for providers, team members, and patients.

Requirements

• Bachelor’s degree in business, human resources, healthcare administration, or a related field with 7+ years of healthcare experience.
• Experience managing and evaluating a team.

Preferred Qualifications

• Master’s degree in business, human resources, healthcare administration, or a related field.
• Knowledge of JIRA project management system.

Location & Schedule

This is a full-time administrative position based onsite in Ithaca (CMC & Warren Road) and Elmira (AOMC) up to 3 days a week. Occasional nights and/or weekend events may be required.