Jobs · Information Technology · Georgia

Director, Project Management and Scrum Master

Fiserv · Alpharetta, GA · 2 days ago
Information TechnologyFull-time

About the role

You will provide strategic leadership for complex technology initiatives while driving Agile delivery excellence across cross-functional teams. You will oversee large-scale programs, lead project managers and Scrum teams, and partner with business and technology stakeholders to ensure successful execution of key organizational priorities. This role combines servant leadership, program governance, and delivery management to help achieve business outcomes while fostering a culture of continuous improvement.

Responsibilities

  • Coach teams and leaders on Agile frameworks, Scrum methodologies, and continuous improvement practices.
  • Lead the planning, execution, and delivery of complex technology and business transformation initiatives.
  • Serve as a Scrum Master for one or more Agile teams, facilitating Scrum ceremonies and ensuring adherence to Agile principles and best practices.
  • Partner with Product Owners, Engineering leaders, and business stakeholders to define priorities, manage dependencies, and align deliverables with strategic objectives.
  • Drive program governance, risk management, issue resolution, and executive-level reporting.
  • Facilitate sprint planning, daily standups, sprint reviews, retrospectives, and backlog refinement sessions.
  • Monitor project scope, timelines, budgets, resources, and key performance indicators to ensure successful delivery.
  • Identify and remove impediments impacting team productivity and delivery outcomes.
  • Lead change management efforts and support organizational adoption of Agile practices.
  • Mentor project managers, Scrum Masters, and team members to strengthen delivery capabilities across the organization.
  • Build strong partnerships with internal and external stakeholders to achieve project objectives.

Requirements

  • 10+ years of project, program, or delivery management experience in a technology-driven environment.
  • 5+ years of experience leading Agile teams as a Scrum Master, Agile Coach, or Project Manager.
  • Experience managing large-scale, cross-functional programs involving multiple stakeholders and business units.
  • Strong knowledge of Agile frameworks, Scrum, Kanban, SAFe, or other scaled Agile methodologies.
  • Experience with project management tools such as Jira, Azure DevOps, Rally, or similar platforms.
  • Proven ability to manage risks, dependencies, budgets, timelines, and resource planning.
  • Excellent communication, facilitation, conflict resolution, and stakeholder management skills.
  • Demonstrated leadership experience managing and developing high-performing teams.
  • Bachelor's degree in business, information technology, computer science, engineering, or a related field, and/or equivalent military experience.

Qualifications

  • To be considered for this role, you must currently possess valid and unrestricted U.S. work authorization.
  • Experience in financial services, fintech, payments, or banking environments is preferred.
  • Experience managing enterprise-scale digital transformation or modernization initiatives is a plus.
  • Knowledge of cloud technologies, DevOps practices, and software development lifecycle methodologies is beneficial.
  • Experience presenting project and program updates to senior leadership and executive stakeholders is advantageous.

Skills

  • Proficiency in Agile frameworks, Scrum, and Kanban.
  • Experience with project management tools like Jira, Azure DevOps, and Rally.
  • Strong communication and facilitation skills.
  • Ability to manage risks, dependencies, budgets, timelines, and resources.
  • Leadership experience in managing and developing high-performing teams.

Benefits

Details about benefits will be provided upon hire.

Pay

Details about compensation will be provided upon hire.

Schedule

Details about the schedule will be provided upon hire.

Important Info About This Role:
  • You must currently possess valid and unrestricted U.S. work authorization to be considered for this role.
  • This role is fully on-site.
  • This is a full-time, direct-hire position, and no contract options or unsolicited agency submissions will be considered.
  • This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.
  • It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Similar jobs

Manager, Project Controls

Fluor CorporationElko, NV· 2 days ago
Information Technology$139k–$258k/yrapply on careers.fluor.com

Project Manager

ActalentLa Canada Flintridge, CA· 2 days ago
Information Technology$50–$65/hrapply on ars2.equest.com

Project Manager

NBT BankLakeville, CT· 2 days ago
Information Technology$84k–$113k/yrapply on nbtbancorp.wd12.myworkdayjobs.com

Project Manager

JabilMemphis, TN· 4 days ago
Project Managementapply on jabil.wd5.myworkdayjobs.com