Director Product Manager - Provider Network Management

Job Summary

The Director, Product Manager is ultimately responsible for managing outcomes for products in the value stream including the market success of product(s); solving problems for customers while achieving business goals; analyzing market and customer data while working closely with other roles to create, communicate and managing the product vision, product roadmaps, product launch plans and success metrics. This individual will also provide oversight and guidance to Product Owner(s).

About the role

This position will lead Product Owner(s) to actively manage 1-2 products that align with organizational strategies, enhance Priority Health's brand and competitive position in the marketplace, and delight customers. The scope of this role includes enabling end-to-end success of 1-2 organizational products, including product roadmap development and delivery, in close collaboration with execution and strategic partners.

Responsibilities

• Ownership for organizational product(s) within a value stream spanning across multiple product teams aligning strategy to customer outcomes, identifying and prioritizing outcomes based on customer need and evaluates value realization post release
• Assists in business planning efforts including creation of a business plan for their product(s) to enable funding and business investment (partnering with finance)
• Establishes goals / OKRs (Objectives & Key Results) for product in line with strategy and ensures measurement instrumentation is built
• Provides vision and roadmap, works with Product Owner(s) on releases planning, personas and their needs, and informs feature definition for product team(s)
• Provides leadership to Product Owner(s) for their product(s) and assists in managing risks and escalated issues
• Works closely with and provides support and guidance to Product Owner(s)
• Provides subject matter expertise in the product space and supports the modernization of product practices
• Continuous connection with customers to develop deep understanding of their pain points and align future enhancements based on potential value delivered
• Responsible for market analysis, segmentation, and awareness of market rhythms; includes competitive analysis; understand / address disruptors
• Regularly engages with business and Digital Services and other key stakeholders across functions and levels in the organization; Drives stakeholder alignment, negotiation and communication where necessary, with the ability to say “no” to leaders, when needed; Leads and influences cross-functional teams without formal authority to drive results without defects
• Responsible for business case realization; including Go to Market (GTM) pricing, promotion, place, and market positioning; Works with relevant staff to coordinate marketing activities to support product(s)
• Develops and presents compelling oral and written communications

Qualifications

• Bachelor's Degree or equivalent in related field
• 7 years of relevant experience in product management roles including using product management tools and agile methodology, ideally in an agile development environment
• PREFERRED: Master's Degree or equivalent in related field
• 5 years of relevant experience in managed care or health insurance
• 3 years of relevant experience being the direct supervisor of product professionals
• 3 years of relevant experience in health plan provider network management

Physical Demands

Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 20 lbs
Waist to Waist > 5 lbs: Seldom up to 10 lbs
Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
Waist to Overhead > 5 lbs: Seldom up to 5 lbs
Bilateral Carry > 5 lbs: Seldom up to 10 lbs
Unilateral Carry > 5 lbs: Seldom up to 5 lbs
Pushing Force > 5 lbs: Seldom up to 20 lbs
Pulling Force > 5 lbs: Seldom up to 15 lbs
Sitting: Frequently
Standing: Occasionally
Walking: Occasionally
Forward Bend - Standing: Seldom
Forward Bend - Sitting: Seldom
Trunk Rotation - Standing: Seldom
Trunk Rotation - Sitting: Seldom
Squat: Seldom
Supine Lying: Seldom
Stair Climbing: Seldom
Crawling / Kneeling: Seldom
Driving: Seldom
Reach - Above Shoulder: Seldom
Reach - at Shoulder or Below: Seldom
Handling: Occasionally
Forceful Grip > 5 lbs: Seldom
Forceful Pinch > 2 lbs: Seldom
Finger/Hand Dexterity: Frequently
Visual Acuity ¹[None = No; Seldom = Yes]: Seldom

Benefits

Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
Optional identity theft protection, home and auto insurance
Traditional and Roth retirement options with service contribution and match savings