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Director, Product Management Partner Experiences

Vivint · Washington, United States · 1 wk ago
Marketing$178k–$240k/yrFull-time

Position Summary

The Director of Product Management for Partner Ecosystem & Integrations is the single-threaded owner responsible for the strategy, technical roadmap, and end-to-end integration of third-party (3P) partner devices into the Vivint Home ecosystem.

Primary Responsibilities

  • Strategic Ecosystem & Integration Roadmap

    • 3P Partner Roadmap Ownership: Own the multi-year product strategy, prioritization, and technical execution blueprint for all third-party device integrations within the Vivint Home ecosystem.

    • Strategic Partner Evaluation: Serve as the organization’s primary scout and thought leader on identifying external technical partners whose hardware expertise can fill critical portfolio gaps and unlock “new-to-world” smart home experiences.

    • Seamless Interoperability Standards: Define the strict performance, security, and user experience baselines that external hardware partners must meet to ensure flawless, native performance inside the Vivint app ecosystem.

  • Technical Execution & Architecture Alignment

    • Cross-Organizational Architecture: Partner with internal Core Platform Engineering, Cloud Infrastructure, and Information Security teams to design scalable, secure SDKs and APIs that facilitate low-latency 3P device communication.

    • Standards Advocacy: Drive Vivint’s product alignment with emerging smart home industry standards (such as Matter, Thread, and specialized cloud-to-cloud APIs) to simplify external onboarding and future-proof the ecosystem.

    • Technical Authoring: Independently write data-driven strategy narratives, business requirements documents (BRDs), and product definitions (PRFAQs) to gain executive alignment on high-stakes ecosystem expansion opportunities.

  • Influence, Negotiation & Partnership Development

    • External Technical Diplomacy: Act as the primary technical product interface to external partners’ product and engineering organizations, steering their roadmaps to align with Vivint’s architectural needs. Including negotiating and owning the partner relationships.

    • Matrixed Internal Influence: Operate with extreme autonomy to influence, unblock, and drive execution across internal cross-functional peer organizations, including Software, Legal, UX Design, and QA Engineering teams.

    • Lifecycle Governance: Build rigorous integration testing and post-launch telemetry review mechanisms to continuously evaluate the performance, stability, and customer satisfaction of third-party hardware integrations.

Required Skills & Functional Dimensions

  • Autonomous Individual Contribution: Proven track record of operating with complete strategic independence. You must excel at leading via cross-functional influence without relying on administrative reporting lines.

  • Integration & API Literacy: Deep technical understanding of cloud-to-cloud integrations, local wireless mesh topologies (Zigbee, Z-Wave, Thread), device driver layers, and platform-level SDK development.

  • Ecosystem Design Thinker: Exceptional systems-thinking capability with a focus on creating frictionless user experiences when combining hardware and software assets from completely distinct corporate entities.

  • Executive Presence & Narrative Construction: Superb written and verbal communication skills. Proven ability to command technical discussions with external executives and synthesize complex partnership logistics into clear execution milestones for internal leadership.

Required Education & Experience

  • Experience: 8+ years of product management experience, with at least 4+ years explicitly focused on building developer platforms, partner API ecosystems, IoT integrations, or connected smart home environments.

  • Partnership Track Record: Demonstrated experience leading complex, technical product integrations with tier-1 consumer electronics or software enterprise partners.

  • Matrixed Project Delivery: Proven success driving large-scale, multi-phase technical hardware or software launches across highly distributed, multi-disciplinary organizations.

  • Education: B.S. or M.S. in a Technical Field (Computer Science, Electrical/Computer Engineering, or related discipline); equivalent practical engineering experience considered.

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