Director, Product Management - Network Product and Platforms

About the role

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

Responsibilities

• Improve the consistency, scalability, and adoption of payment experiences across platforms.
• Partner with teams across the organization to evaluate current processes, identify areas for improvement, and implement solutions that support business goals and meet customer needs.
• Work across product areas such as Authorizations, Settlement, Disputes, Backoffice, Pricing, and Go-to-Market, using data, technology, and collaboration to deliver reliable, efficient, and user‑friendly payment products.

Requirements

• Bachelor's degree in any field.
• At least 5 years of Product Management experience.
• At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Qualifications

• Experience translating business strategy and analysis into consumer‑facing digital products (preferred).

Skills

• Human Centered: Obsesses about internal and external customer needs to reimagine and innovate product solutions.
• Business Focused: Delivers game‑changing outcomes by focusing on leverage and execution excellence.
• Technology Driven: Leverages technology to deliver innovative and resilient solutions that enable both near‑term and long‑term value.
• Integrated Problem Solving: Identifies and resolves complex problems to deliver outcomes while mitigating product risks.
• Transformational Leadership: Leads cross‑functional teams to solve customer problems and drive organizational alignment.

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.

Pay

• Chicago, IL: $209,500 – $239,100 for Director, Product Management
• McLean, VA: $230,400 – $263,000 for Director, Product Management
• New York, NY: $251,400 – $286,900 for Director, Product Management
• Riverwoods, IL: $209,500 – $239,100 for Director, Product Management
• Candidates hired to work in other locations will be subject to the pay range associated with that location.
• This role is also eligible to earn performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI).