Director, Product Management- Global Payment Network

About the role

Product Management at Capital One is a dynamic field focused on reimagining traditional practices, identifying value creation opportunities, and driving innovative and sustainable customer experiences through technology.

We envision a future where Capital One is a leader in the digital revolution, with a strong portfolio of businesses and investments in growth and transformation. Our mission is to build a company with the scale, brand, capabilities, talent, and values necessary to thrive in a rapidly changing world.

About The Team

As part of the Global Payments Network Product team, you will play a crucial role in transforming how millions of customers interact with their finances. You will collaborate with various teams to enhance payment experiences across multiple platforms, ensuring consistency, scalability, and customer satisfaction.

Responsibilities

• Partner with teams across the organization to evaluate and improve customer journeys, implementing solutions that align with business goals and customer needs.
• Work with product areas such as Authorizations, Settlement, Disputes, Digital, Backoffice, Pricing, Risk, and Go-to-Market to develop reliable, efficient, and user-friendly payment products.
• Spearhead the transformation of E2E testing governance for the Global Payments Network, establishing robust governance around testing and integrating with tech partners.
• Define data usage and transmission needs to ensure the effective management of user journeys for the Global Payment Network.
• Leverage a shift-left mindset to drive quality through proactive governance and product strategy, collaborating with Product, Tech, and Operations leadership to mitigate risks and deliver high-quality outcomes.
• Lead cross-functional teams to solve customer problems and align organizational efforts towards common goals.

Qualifications

• Bachelor's degree in any field with at least 5 years of Product Management experience.
• Experience translating business strategy and analysis into consumer-facing digital products.

Preferred Qualifications

• Experience in transforming E2E testing governance.
• Proven ability to establish robust governance around testing and integrate with tech partners.
• Strong leadership skills in cross-functional teams.

Pay

Salaries for this role vary by location, ranging from $209,500 to $286,900 annually. Please refer to the location-specific ranges provided above.

Schedule

This role is full-time and eligible for performance-based incentive compensation, including cash bonuses and long-term incentives (LTI).

Benefits

Capital One offers a comprehensive set of health, financial, and other benefits designed to support your total well-being. Learn more at the Capital One Careers website.