Director, Product Management

About the role

The anticipated salary for this position starts at $136,500+. The final pay will be determined based on several factors, including qualifications, experience, education, and years within the job or industry, with a strong emphasis on maintaining internal equity.

Responsibilities

• Define and maintain the advancement technology portfolio roadmap, ensuring alignment with institutional priorities, operational needs, and long-term platform sustainability.
• Partner with fundraising leadership, advancement operations, and finance to understand strategic priorities and ensure advancement technology capabilities evolve to support those needs.
• Collaborate with IT to ensure strategic vision and roadmap implementation.
• Serve as the primary business strategist for Salesforce and related systems, working closely with internal technical teams and external vendors to ensure solutions align with organizational objectives.
• Ensure effective discovery practices across advancement platforms by supporting Product Owners responsible for stakeholder engagement and requirements discovery.
• Manage, coach and develop a newly established product team in a mission-driven organization.
• Provide leadership and guidance to the Product Team to ensure platform initiatives align with portfolio strategy and organizational practices.
• Evaluate platform performance, adoption trends, and operational outcomes to inform portfolio-level product strategy and roadmap decisions.
• Establish and evolve product management practices, governance frameworks, and prioritization processes that guide advancement technology development across platforms.
• Communicate progress, priorities, and outcomes to senior leadership and key stakeholders.
• Support change management efforts by helping teams adopt new tools and workflows.

Requirements

• Bachelor’s degree required (or equivalent professional experience)
• Five (5) or more years of experience in a Salesforce ecosystem.
• Five (5) to Seven (7) years of experience in product management, business systems ownership, digital transformation, or related roles supporting operational teams.
• Prior experience leading cross-functional initiatives or managing Product Owners, project teams, or complex workstreams preferred.

Qualifications

• Demonstrated ability to establish and maintain effective working relationships across technical and non-technical teams, including fundraising, advancement operations, finance, IT, and external partners.
• Strong ability to adapt to new technologies, platforms, and evolving business needs.
• Demonstrated understanding of team dynamics, excellent interpersonal skills, and a commitment to building positive, collaborative working relationships.
• Excellent written, verbal, and interpersonal communication skills, with the ability to clearly articulate priorities, requirements, and outcomes.
• Proven ability to independently initiate, organize, and follow through on complex initiatives.
• Able to exercise strong judgment, discretion, and accountability.
• Able to establish and maintain professional and effective working relationships inside and outside KU Endowment.
• Able to adapt to new procedures and technology.

Skills

• Outcome-Driven Thinker
• Strong Prioritization Judgment
• Systems Thinker
• Trusted Cross-Functional Partner
• Change Leader
• Pragmatic Problem Solver
• Data Stewardship Mindset
• Comfortable With Ambiguity

Benefits

KU Endowment offers a competitive salary with an excellent benefit package including:

• 100% employer-paid pension plan
• Health, dental, and vision insurance
• 401(k) and Roth 401(k) matching program
• Generous paid leave including holidays, personal and sick leave
• Paid Parental Leave
• Life, AD&D, short- and long-term disability insurance
• Legal & ID Theft protection
• Critical Illness
• Accident and Hospital Indemnity insurance

Pay

The anticipated salary for this position starts at $136,500+. The final pay will be determined based on several factors, including qualifications, experience, education, and years within the job or industry, with a strong emphasis on maintaining internal equity.

Schedule

This role operates on a hybrid schedule, with the flexibility to work remotely for part of the week. However, the role requires multiple days per week on-site at our Lawrence, KS office to ensure effective collaboration, team engagement, and alignment with organizational goals.