Director, Product Management-Digital Marketing

Key Responsibilities

• Develop and communicate a clear product vision for our digital offerings.
• Craft short- and long-term strategies to achieve product goals.
• Identify market trends, customer pain points, and growth opportunities.
• Oversee end-to-end product development, from ideation to release.
• Collaborate with designers, developers, and research teams.
• Define product architecture, user interfaces (UI), and user experiences (UX).
• Conduct user research, usability studies, and A/B testing.
• Translate user needs into actionable features and enhancements.
• Champion a customer-first mindset throughout the product lifecycle.
• Analyze large datasets to extract insights.
• Develop data pipelines for tracking and improving digital products.
• Use data to inform product decisions and iterate on features.
• Partner with business owners, agile product teams, and external partners.
• Build roadmaps that align with the company’s broader portfolio planning.
• Collaborate with marketing, sales, and customer support teams.
• Manage partner integrations, ensuring seamless interactions.
• Enhance customer loyalty through personalized experiences.
• Optimize e-commerce platforms and CRM systems.

Minimum Qualifications

• A bachelor’s degree in Business, Computer Science, or related field.
• 5+ years of experience in digital product management, across ideally a diverse set of digital channels, partners, tools and services.
• Strong understanding of back-end and front-end programming languages and technologies.
• Excellent analytical, organizational, and communication skills.
• Drive for creating impactful digital solutions.
• Passion for bridging the gap between physical retail and digital innovation.
• Demonstrated ability to plan new product releases and projects, from initiation through implementation.
• Excellent communication and demonstrated success communicating with executives and team members.
• Ability to work collaboratively with indirect reports in a matrix organization to establish clear assignments and prioritize responsibilities.
• Expert at building and maintaining effective relationships across functional areas and departments.
• Experience working effectively within and across the organization to define project goals, work content and evaluate project results.
• Demonstrated ability to negotiate vendor contracts with consulting firms, hardware, and software vendors.
• Expertise in planning, forecasting, and resource management.
• Technically proficient enough to write a user story, log a defect or review a proposed bug fix.
• Demonstrated ability to challenge the validity of given procedures and processes with a view toward enhancement and improvement.

Why Join Simon?

• Be part of a dynamic team driving digital innovation.
• Shape the future of digital products in the retail and shopping center industries.
• Collaborate with talented professionals across departments, partners, agencies and vendors.
• Competitive compensation and benefits package.
• Shape the future of retail by blending digital and physical experiences.
• Collaborate with a diverse team across our global shopping center network and retail holdings.