Director, Product Management - Consumer & Developer Experience
About the team
The Consumer & Developer Experience (CDX) team brings Product, Tech, and Design together to build and scale innovative products and user-obsessed platforms that inspire trust and loyalty. Driven by a mission to create unparalleled digital connections, we deliver transformative, customer-centric experiences that empower users throughout their financial journeys while directly accelerating business growth. As part of CDX, you will sit at the intersection of customer empathy and enterprise scale, shaping foundational platforms and best-in-class products that define how millions of customers interact with Capital One every day.
Core strategic pillars
- Developer Experience (DevX): Building AI tools and platforms that transform how our engineering teams build and operate software.
- Marketing & Messaging Delivery (MMD): Owning high-throughput communication engines that deliver billions of real-time interactions.
- Experience Platforms (XP): Driving quality and UI/UX consistency across all customer-facing digital channels.
- Enterprise Services & Supplier Product, Risk & Operations (ESPRO): Leading greenfield initiatives from the ground up to build first-of-its-kind enterprise supplier and operational platforms.
Product framework
In this role, you'll be expected to demonstrate proficiency in five key areas:
- Human Centered – Obsesses about internal and external customer needs to reimagine and innovate product solutions
- Business Focused – Delivers game-changing outcomes by focusing on leverage and execution excellence
- Technology Driven – Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
- Integrated Problem Solving – Identifies and resolves complex problems to deliver outcomes while mitigating product risks
- Transformational Leadership – Leads cross functional teams to solve customer problems and drive organizational alignment
Basic qualifications
- Bachelor's degree in any field and at least 5 years of Product Management experience
Preferred qualifications
- Experience translating business strategy and analysis into consumer facing digital products
Pay
Chicago, IL: $209,500 – $239,100
McLean, VA: $230,400 – $263,000
New York, NY: $251,400 – $286,900
Richmond, VA: $209,500 – $239,100
Riverwoods, IL: $209,500 – $239,100
San Francisco, CA: $251,400 – $286,900
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).
Benefits
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.