Director, Product Management — Composite AI

About the role

The Director, Product Management – Composite AI serves as a senior Product Manager responsible for advancing the strategy, operating model, and portfolio execution of MetLife's Composite AI capabilities. This role sits at the intersection of AI strategy, product practice maturity, governance enablement, and cross-capability coordination — ensuring that AI products are managed consistently, deliver measurable business outcomes, and scale through a federated operating model.

Responsibilities

• Own product strategy across assigned Composite AI capability domains, aligning capability roadmaps with Global Technology priorities and Responsible AI principles.
• Define and evolve outcome-oriented roadmaps that balance enterprise demand, architectural guardrails, and long-term platform sustainability.
• Articulate the value proposition of the Composite AI portfolio, including developer and business user experience, time to value, and enterprise risk reduction.
• Translate customer, partner, and business needs into clear technical problem statements, platform capabilities, and product requirements.
• Partner with Architecture and Engineering leadership to evaluate design options, technical tradeoffs, and architectural decisions, ensuring solutions are scalable, secure, and extensible.
• Incorporate non-functional requirements (performance, resiliency, security, cost efficiency, observability) as first-class product concerns.
• Guide decisions on build vs. buy, reuse vs. customize, and platform standardization.
• Maintain technical fluency across the Composite AI capability stack to effectively challenge assumptions, evaluate feasibility, and guide product decisions across workstreams.
• Support the unified Composite AI product roadmap, ensuring transparency and alignment of priorities, dependencies, and sequencing across capability workstreams and delivery teams.
• Lead prioritization and tradeoff discussions within assigned domains to maximize enterprise value while protecting platform and capability health.
• Career development and growth opportunities are available for those interested in furthering their career in product management.

Requirements

• 10+ years of experience leading enterprise-scale technology or platform products in large, matrixed organizations.
• Demonstrated success as a Product Manager for technically complex products (platforms, data, AI, cloud, integration, or developer-facing products).
• Strong executive communication skills, with the ability to translate complexity into clarity.
• Experience supporting or building a product management function, practice, or operating model in a large organization.
• Expert-level user of personal and team AI productivity tools.
• Familiarity with Agile and product-oriented delivery models in enterprise environments.

Preferred Qualifications

• Strong technical fluency: able to reason about system design, APIs, data flows, and architectural tradeoffs (coding not required).
• Experience working within governance, compliance, and risk-sensitive environments.
• 3+ years of experience with AI platforms.
• Familiarity with federated or matrixed operating models and distributed team coordination.

Location Expectation

This is a hybrid role requiring a minimum of 3 days per week in office. The expected salary range for this position is $140,000 - $185,000. This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms.

Benefits

We Offer Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

Equal Opportunity Employer

MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (“protected characteristics”). If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. MetLife maintains a drug-free workplace. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.