Director, Product Management
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.
About the role
Mastercard Transfer Solution is a global payment service that allows financial institutions, fintechs, digital customers and other businesses to send domestic and cross border payments to multiple end points in 100+ countries. It includes Mastercard Send, our near real-time funding and push-to-card platform, Cross Border Services (XBS) and Bill Pay. Transfer Solution use cases and applications include funding, person-to-person (P2P) transfers, business-to-consumer (B2C) disbursements, cross-border remittance, B2B, Bill Pay and more.
We are hiring a Product Management Director for Mastercard Send. This is a high-profile, high-impact role within the NAM MC Send Product Management team. This position will oversee and execute the Send product strategy, manage the product roadmap, devise GTM and marketing strategy, and ensure delivery of new customer programs. This position will work closely with the account and business development teams to convert market intelligence into new product ideas and innovations, and drive share and revenue growth for Send across use cases.
This role requires partnership cross-functionally with other groups like Global Product, account managers, business development, US Product Delivery, LFI, and Finance, among others. The Director is a key member of the Transfer Solution team in the North America Region with a critical remit to advance Disbursement & Remittance, one of the key new flows as part of Mastercard’s corporate strategy.
Responsibilities
- Oversee Send product strategy, roadmap, marketing, and GTM in NAM.
- Drive P&L results.
- Leverage market intelligence and insights to evolve Send product, value proposition, and drive innovations.
- Develop and launch new use cases.
- Provide thought leadership on product positioning.
- Drive share and revenue growth.
- Devise and execute on marketing strategy with measurable results.
- Partner across the organization to create bundles and synergy.
- Support key deal process.
- Serve as product lead for key CAM segment.
Qualifications
- 8-10 years of experience, preferably in payments.
- Experience in managing digital payments products, especially in fast payments.
- Strong strategic thinker with a track record in developing innovative products or solutions with notable results.
- Creative and curious with strong problem-solving and analytical skills, and attention to detail.
- Understanding of financial drivers and partnership negotiation process.
- Executive presence and influencing skills.
- Ability to embrace ambiguity and challenges.
The ideal candidate is a strategic thinker and effective product manager, a payments expert passionate about instant payments, next-generation payments solutions including open banking, digital transformations, and cross-border money movements. Candidate should have a track record of delivering results, be able to learn fast and pivot, and enjoy working in a dynamic, fast-paced environment.
Benefits
- Insurance (including medical, prescription drug, dental, vision, disability, life insurance).
- Flexible spending account and health savings account.
- Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave).
- 80 hours of Paid Sick and Safe Time, 25 days of vacation time, and 5 personal days (pro-rated based on date of hire).
- 10 annual paid U.S. observed holidays.
- 401k with a best-in-class company match.
- Deferred compensation for eligible roles.
- Fitness reimbursement or on-site fitness facilities.
- Eligibility for tuition reimbursement.
Pay
- Miami, Florida: $156,000 - $265,000 USD
- O'Fallon, Missouri: $156,000 - $265,000 USD
- Purchase, New York: $179,000 - $305,000 USD
The successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience.