Director, Product Management
for section headings. Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat the job title as a heading. Do NOT put Job ID / requisition numbers as headings — none present.
We must preserve ALL substantive information; do NOT invent or summarize away detail. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we need to strip out things like "Mastercard is a merit-based, inclusive, equal opportunity employer..." and the accommodation email, corporate security responsibility, etc. Also remove "Our Purpose" maybe? That's generic purpose statement; might be considered boilerplate? It's not exactly EEO but it's generic corporate purpose. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The purpose statement may be considered boilerplate but not explicitly listed. However we need to preserve ALL substantive information. The purpose statement is not directly about the role; it's generic company description. Might be considered not substantive for the job posting? The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. The purpose statement is not about the role but is part of posting. It might be considered boilerplate but not sure. Safer to keep it? However they said remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. The purpose statement is not those. Could keep as a
under maybe "About the role"? But they said use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to decide which sections to include based on content.
We have content for:
- About the role: maybe the "Overview" paragraph after Title And Summary. That is substantive: description of role, what they will do.
- Responsibilities: the bullet points under "Role" (Portfolio Strategy, Team Leadership, Product Development, AI/ML Product Leadership, Customer and Market Insight, Commercialization, Executive and Cross-Functional Leadership, Measurement and Optimization). Those are responsibilities.
- Requirements / Qualifications: The "All About You" paragraph lists solid product management experience, etc. Could be considered requirements/qualifications. Could split into Requirements and Qualifications but we can combine? The instruction: prefer a few substantive sections over many thin ones. So maybe we have one section "Requirements" that includes all those bullet points.
- Skills: maybe the "Key Behaviors" could be considered skills or competencies. Could be a Skills section.
- Benefits: The paragraph about Mastercard benefits for full time employees (insurance, etc.) and interns. That's substantive.
- Pay: The pay ranges for specific locations.
- Schedule: Not mentioned; no schedule info. So we should not include Schedule section.
We must not include sections with filler like "commensurate with experience". Not present.
We need to remove boilerplate: the "Our Purpose" maybe keep as part of About the role? Could be considered company overview. Might be okay to keep as a
under About the role.
Also remove the corporate security responsibility, accommodations, EEO statement. Also remove the line "Mastercard is a merit-based, inclusive, equal opportunity employer..." and the accommodation email. Also remove "Corporate Security Responsibility" block.
Also remove the line "In line with Mastercard’s total compensation philosophy..." maybe part of benefits/pay? It mentions base salary and bonus eligibility. That's substantive about pay. But we already have pay ranges. Could incorporate that sentence into Pay section? It says: "In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience." That's about pay. We can include that in Pay section.
Also the benefits paragraph: "Mastercard benefits for full time (and certain part time) employees generally include: ..." and interns. That's benefits.
Now we need to format.
We must not include markdown code fences. Just raw HTML.
We'll produce something like:
About the role
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Director, Product Management Overview We are seeking a strategic, execution-oriented Director of Product Management to lead a team responsible for high-priority Open Finance payment solutions: a new-to-market capability designed to enable more seamless and intelligent digital payment experiences, and an AI/ML-powered payment risk suite designed to predict and prevent ACH returns and fraud. This is a uniquely compelling product leadership opportunity, combining the energy and ownership of building a new product from 0–1 with the reach, complexity, and impact of leading highly scaled solutions. This leader will shape portfolio strategy, translate customer and market needs into differentiated products, and guide solutions across the full product lifecycle- from early-stage innovation and launch through commercialization, optimization, and scale.
But we might want to separate purpose and overview into separate paragraphs.
Then Responsibilities:
Responsibilities
- Portfolio Strategy: Define and execute the vision, strategy, roadmap, and investment priorities across the portfolio, balancing near-term delivery with long-term innovation and growth.
- Team Leadership: Lead, coach, and develop a team of product managers, establishing clear ownership, priorities, and operating rhythms while fostering accountability, collaboration, and professional growth.
- Product Development: Guide products from 0–1 concept development through iterative delivery, launch, and scale, ensuring clear requirements, disciplined prioritization, and strong partnership with engineering, data science, design, operations, and go-to-market teams.
- AI/ML Product Leadership: Partner closely with Data Science and Engineering to develop, optimize, and scale predictive payment risk models, fraud management capabilities, and decisioning experiences that deliver measurable customer outcomes.
- Customer and Market Insight: Engage directly with financial institutions, fintechs, merchants, and partners to validate value propositions, understand unmet needs, monitor competitive and technology trends, and translate insights into the roadmap.
- Commercialization: Develop product positioning, pricing, business cases, and go-to-market plans that support adoption, revenue growth, profitability, and customer satisfaction.
- Executive and Cross-Functional Leadership: Communicate a compelling product vision to executive leadership and align stakeholders across engineering, data science, sales, marketing, legal, privacy, operations, and support to drive decisions and execution.
- Measurement and Optimization: Establish clear success metrics, evaluate product and model performance, and use data and customer feedback to continuously improve outcomes.
Then Requirements/Qualifications:
We could combine into one section "Requirements". Use - for each bullet.
Content from "All About You":
- Solid product management experience, including experience leading product managers or multidisciplinary product teams.
- Demonstrated success defining strategy and launching and scaling cloud-based or API-enabled products, preferably in payments, fintech, open banking, fraud, or risk.
- Experience taking products from 0–1 while also managing established products with revenue, customer, reliability, and performance commitments.
- Strong understanding of AI/ML product development and experience partnering with Data Science teams to translate model capabilities into customer value.
- Ability to navigate technical concepts, data-driven products, APIs, payment flows, risk decisioning, and platform dependencies.
- Proven commercial judgment, including experience with market analysis, pricing, business cases, go-to-market planning, and product profitability.
- Excellent executive communication, influencing, and stakeholder management skills, with the ability to create alignment across complex global organizations.
- Strong customer orientation and experience engaging financial institutions, fintechs, merchants, or other enterprise clients.
- Experience operating in Agile product development environments and using product planning and delivery tools such as Confluence and JIRA.
- Knowledge of open banking, ACH payments, card payments, fraud, data privacy, and security practices is preferred.
We'll put each as
- .
Then Skills: maybe "Key Behaviors" as Skills.
Key Behaviors list:
- Strategic and Decisive: Creates clarity from ambiguity, makes thoughtful trade-offs, and connects portfolio choices to customer and business outcomes.
- Execution Focused: Establishes clear priorities, owners, and milestones and works with urgency to move complex initiatives forward.
- People Leader: Builds an inclusive, high-performing team through coaching, candid feedback, empowerment, and accountability.
- Customer Focused: Understands and champions customer needs while balancing usability, risk, feasibility, and commercial impact.
- Curious and Innovative: Asks the right questions, embraces experimentation, and identifies new ways to apply data and technology to payment challenges.
- Collaborative and Influential: Leads effectively across functions and levels, including when authority is shared or indirect.
- Resilient: Maintains composure and momentum amid evolving requirements, competing priorities, and tight deadlines.
We'll put as
- under Skills.
Benefits:
We need to capture benefits paragraph.
Content: "Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations."
We'll put as
- each benefit? Could be one
but instruction: Use
- for any list of duties/requirements/benefits. So we should list each benefit as
- . However the benefits are semi-colon separated; we can split.
List:
- insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- flexible spending account and health savings account
- paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
- 80 hours of Paid Sick and Safe Time
- 25 days of vacation time
- 5 personal days, pro-rated based on date of hire
- 10 annual paid U.S. observed holidays
- 401k with a best-in-class company match
- deferred compensation for eligible roles
- fitness reimbursement or on-site fitness facilities
- eligibility for tuition reimbursement
- many more (maybe we can keep as a generic "and many more" but that's vague; maybe we keep as a bullet "and many more" but it's filler. Might be okay.
for prose. Do NOT repeat the job title as a heading. Do NOT put Job ID / requisition numbers as headings — none present. We must preserve ALL substantive information; do NOT invent or summarize away detail. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we need to strip out things like "Mastercard is a merit-based, inclusive, equal opportunity employer..." and the accommodation email, corporate security responsibility, etc. Also remove "Our Purpose" maybe? That's generic purpose statement; might be considered boilerplate? It's not exactly EEO but it's generic corporate purpose. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The purpose statement may be considered boilerplate but not explicitly listed. However we need to preserve ALL substantive information. The purpose statement is not directly about the role; it's generic company description. Might be considered not substantive for the job posting? The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. The purpose statement is not about the role but is part of posting. It might be considered boilerplate but not sure. Safer to keep it? However they said remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. The purpose statement is not those. Could keep as a
under maybe "About the role"? But they said use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to decide which sections to include based on content. We have content for: - About the role: maybe the "Overview" paragraph after Title And Summary. That is substantive: description of role, what they will do. - Responsibilities: the bullet points under "Role" (Portfolio Strategy, Team Leadership, Product Development, AI/ML Product Leadership, Customer and Market Insight, Commercialization, Executive and Cross-Functional Leadership, Measurement and Optimization). Those are responsibilities. - Requirements / Qualifications: The "All About You" paragraph lists solid product management experience, etc. Could be considered requirements/qualifications. Could split into Requirements and Qualifications but we can combine? The instruction: prefer a few substantive sections over many thin ones. So maybe we have one section "Requirements" that includes all those bullet points. - Skills: maybe the "Key Behaviors" could be considered skills or competencies. Could be a Skills section. - Benefits: The paragraph about Mastercard benefits for full time employees (insurance, etc.) and interns. That's substantive. - Pay: The pay ranges for specific locations. - Schedule: Not mentioned; no schedule info. So we should not include Schedule section. We must not include sections with filler like "commensurate with experience". Not present. We need to remove boilerplate: the "Our Purpose" maybe keep as part of About the role? Could be considered company overview. Might be okay to keep as a
under About the role. Also remove the corporate security responsibility, accommodations, EEO statement. Also remove the line "Mastercard is a merit-based, inclusive, equal opportunity employer..." and the accommodation email. Also remove "Corporate Security Responsibility" block. Also remove the line "In line with Mastercard’s total compensation philosophy..." maybe part of benefits/pay? It mentions base salary and bonus eligibility. That's substantive about pay. But we already have pay ranges. Could incorporate that sentence into Pay section? It says: "In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience." That's about pay. We can include that in Pay section. Also the benefits paragraph: "Mastercard benefits for full time (and certain part time) employees generally include: ..." and interns. That's benefits. Now we need to format. We must not include markdown code fences. Just raw HTML. We'll produce something like:
About the role
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Director, Product Management Overview We are seeking a strategic, execution-oriented Director of Product Management to lead a team responsible for high-priority Open Finance payment solutions: a new-to-market capability designed to enable more seamless and intelligent digital payment experiences, and an AI/ML-powered payment risk suite designed to predict and prevent ACH returns and fraud. This is a uniquely compelling product leadership opportunity, combining the energy and ownership of building a new product from 0–1 with the reach, complexity, and impact of leading highly scaled solutions. This leader will shape portfolio strategy, translate customer and market needs into differentiated products, and guide solutions across the full product lifecycle- from early-stage innovation and launch through commercialization, optimization, and scale.
But we might want to separate purpose and overview into separate paragraphs. Then Responsibilities:Responsibilities
- Portfolio Strategy: Define and execute the vision, strategy, roadmap, and investment priorities across the portfolio, balancing near-term delivery with long-term innovation and growth.
- Team Leadership: Lead, coach, and develop a team of product managers, establishing clear ownership, priorities, and operating rhythms while fostering accountability, collaboration, and professional growth.
- Product Development: Guide products from 0–1 concept development through iterative delivery, launch, and scale, ensuring clear requirements, disciplined prioritization, and strong partnership with engineering, data science, design, operations, and go-to-market teams.
- AI/ML Product Leadership: Partner closely with Data Science and Engineering to develop, optimize, and scale predictive payment risk models, fraud management capabilities, and decisioning experiences that deliver measurable customer outcomes.
- Customer and Market Insight: Engage directly with financial institutions, fintechs, merchants, and partners to validate value propositions, understand unmet needs, monitor competitive and technology trends, and translate insights into the roadmap.
- Commercialization: Develop product positioning, pricing, business cases, and go-to-market plans that support adoption, revenue growth, profitability, and customer satisfaction.
- Executive and Cross-Functional Leadership: Communicate a compelling product vision to executive leadership and align stakeholders across engineering, data science, sales, marketing, legal, privacy, operations, and support to drive decisions and execution.
- Measurement and Optimization: Establish clear success metrics, evaluate product and model performance, and use data and customer feedback to continuously improve outcomes.
- for each bullet. Content from "All About You": - Solid product management experience, including experience leading product managers or multidisciplinary product teams. - Demonstrated success defining strategy and launching and scaling cloud-based or API-enabled products, preferably in payments, fintech, open banking, fraud, or risk. - Experience taking products from 0–1 while also managing established products with revenue, customer, reliability, and performance commitments. - Strong understanding of AI/ML product development and experience partnering with Data Science teams to translate model capabilities into customer value. - Ability to navigate technical concepts, data-driven products, APIs, payment flows, risk decisioning, and platform dependencies. - Proven commercial judgment, including experience with market analysis, pricing, business cases, go-to-market planning, and product profitability. - Excellent executive communication, influencing, and stakeholder management skills, with the ability to create alignment across complex global organizations. - Strong customer orientation and experience engaging financial institutions, fintechs, merchants, or other enterprise clients. - Experience operating in Agile product development environments and using product planning and delivery tools such as Confluence and JIRA. - Knowledge of open banking, ACH payments, card payments, fraud, data privacy, and security practices is preferred. We'll put each as
- . Then Skills: maybe "Key Behaviors" as Skills. Key Behaviors list: - Strategic and Decisive: Creates clarity from ambiguity, makes thoughtful trade-offs, and connects portfolio choices to customer and business outcomes. - Execution Focused: Establishes clear priorities, owners, and milestones and works with urgency to move complex initiatives forward. - People Leader: Builds an inclusive, high-performing team through coaching, candid feedback, empowerment, and accountability. - Customer Focused: Understands and champions customer needs while balancing usability, risk, feasibility, and commercial impact. - Curious and Innovative: Asks the right questions, embraces experimentation, and identifies new ways to apply data and technology to payment challenges. - Collaborative and Influential: Leads effectively across functions and levels, including when authority is shared or indirect. - Resilient: Maintains composure and momentum amid evolving requirements, competing priorities, and tight deadlines. We'll put as
- under Skills.
Benefits:
We need to capture benefits paragraph.
Content: "Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations."
We'll put as
- each benefit? Could be one
but instruction: Use
- for any list of duties/requirements/benefits. So we should list each benefit as
- . However the benefits are semi-colon separated; we can split. List: - insurance (including medical, prescription drug, dental, vision, disability, life insurance) - flexible spending account and health savings account - paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave) - 80 hours of Paid Sick and Safe Time - 25 days of vacation time - 5 personal days, pro-rated based on date of hire - 10 annual paid U.S. observed holidays - 401k with a best-in-class company match - deferred compensation for eligible roles - fitness reimbursement or on-site fitness facilities - eligibility for tuition reimbursement - many more (maybe we can keep as a generic "and many more" but that's vague; maybe we keep as a bullet "and many more" but it's filler. Might be okay.
- each benefit? Could be one