Director, Product Management

About the role

We're hiring a Director of Product to lead the team behind our Enterprise Systems business unit, which owns two of our most critical surfaces: the member portal and our policy administration platform. Together, these systems power how our customers interact with their policies and how our business operates at scale.

About Ethos

Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike. Ethos offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families.

Duties and Responsibilities

• Set the vision. Define a clear medium- and long-term strategy for the member portal and policy administration platform, grounded in customer insight and business goals.
• Own the roadmap. Build a data-informed roadmap that balances new product bets, platform investments, and continuous optimization — and deliver against it.
• Lead cross-functionally. Partner with engineering, design, analytics, marketing, sales, and operations to ship end-to-end experiences that move the business.
• Drive execution. Stay close to the work. Lead product development from ideation through launch and impact measurement, removing friction wherever it appears.
• Build a strong experimentation culture. Establish a rigorous testing cadence that combines incremental optimization with bigger bets, and instill best practices for measurement.
• Scale the platform. Work with sales, operations, and policy admin teams to set clear goals for performance, reliability, and user experience — solving with both technology and process.
• Build the team. Hire, coach, and develop a high-performing team of product managers.

Qualifications and Skills

• 8+ years in product management, including time at a top internet or consumer technology company where you've shipped and scaled products with significant user impact.
• 2+ years managing product managers in a high-growth environment, with a track record of hiring and developing strong talent.
• Experience owning a consumer or business product with measurable growth outcomes — usage, retention, revenue, or all three.
• Strong analytical instincts. You're fluent in data, set sharp success metrics, and make decisions based on evidence.
• Excellent product judgment and taste. You have a point of view on where the product is going and what "great" looks like.
• Technical and design fluency strong enough to be a real partner to engineers and designers — not just a stakeholder.
• An owner's mindset. You move fast, run toward hard problems, and hold a high bar for impact.
• Strong cross-functional leadership. You build trust quickly, drive alignment, and make decisions when consensus isn't possible.
• Experience with client portals, policy administration systems, or other complex enterprise platforms preferred.
• Background in insurance, fintech, or other regulated industries where compliance and trust matter preferred.