Director, Product Management

About the role

This highly technical, US-based remote position will help define, execute, and bring to market the product roadmap for proprietary software product applications. The role spans strategic thought and tactical program execution, acting as a keystone between business needs and product capability. You will report to the Senior Director, AI Product Management.

Responsibilities

• Own the Product Vision and define/evolve the product roadmap across multiple applications, aligning with business goals and market needs.
• Facilitate strategy conversations and act as a caretaker of the business’ product roadmap.
• Harvest and curate external client and internal stakeholder inputs, synthesizing them into prioritized requirement stories.
• Act as the voice of the customer, translating inputs into coherent product requirements and positioning strategy.
• Manage the prioritized backlog of requests, ideas, and defects, conditioning each into articulated tickets for Engineering and QA.
• Define business cases, scope, market requirements, and acceptance criteria/success metrics for releases.
• Serve as Product Owner through agile software development processes.
• Partner with UX design, development, data operations, architecture, QA, and IT Project Management to execute organizational priorities.
• Create rapid prototype apps with AI to demonstrate front-end design and user workflows.
• Support cross-functional operations team readiness (training, certification) for new products and releases.
• Become a company expert on external buyers and user personas, including their buying criteria and market forces.
• Evaluate third-party software providers’ technology and product messaging.
• Conduct and benchmark technical and positioning competitive analysis, communicating learnings across the organization.
• Generate original authored content (articles, selling, and training materials) consistent with product positioning.
• Understand core usage metrics of solutions within scope and business metrics such as revenue, billed/unbilled labor hours, and gross margins.
• Support RFP/RFI responses.

Requirements

• 10+ years of professional experience, including 8+ years of progressive experience as a product manager.
• Strong technical background; Python, React, GitHub, and agentic frameworks preferred.
• Experience with SaaS, AI/Machine Learning, information governance, or eDiscovery spaces.
• Experience in an agile software development environment as a Product Owner, with working knowledge of agile processes (preferably Scrum).
• Proven depth of knowledge in the software development lifecycle.
• Demonstrated effectiveness at writing business requirements.
• Outstanding references.
• Preference for experience in global operations and selling organizations.

Skills

• Self-starter who can independently drive strategic product conversations and proactively gather/synthesize diverse inputs.
• Comfortable owning the product lifecycle from ideation through execution.
• Thrives in a fast-paced, start-up-style environment with competing priorities.
• Entrepreneurial mindset with a spirit of innovation and a drive to evolve business practices.
• Strategic and progressive thinker capable of rapidly delivering quality analysis and content.
• Ownership of product(s) and domain(s), speaking up as the authority in public forums.
• Exceptional prioritization skills, focusing on high-impact work.
• Strong partnering skills, ability to influence and facilitate change in a global organization.
• Comfort demoing products and presenting to external and internal audiences.
• Ability to rapidly master complex markets and products.
• Excellent communication, collaboration, and project management skills.
• Poise and professionalism when engaging with stakeholders at all levels.
• Ability to synthesize disparate data points into a unified, cogent vision.
• Agility and comfort with ambiguity, adapting to changing business needs.
• Accountability for delivering excellent work and winning advocacy for growth initiatives.

Location

This is a remote position within the continental US, requiring on-camera presence for most virtual meetings. Must be able to travel up to 5% for office visits, client meetings, events, or trade association events worldwide.