Director, Product Lifecycle & Readiness
About the role
Capital Health Plan in Tallahassee, Florida is seeking a full-time Director, Product Lifecycle & Readiness to drive critical product initiatives and organizational readiness. This leadership role will bring together strategy, compliance, operations, and innovation to deliver successful healthcare products and make a lasting impact in a highly visible position.
Responsibilities
- Serve as the central force behind the planning, coordination, and execution of Capital Health Plan's annual product lifecycle
- Facilitate readiness reviews with stakeholders
- Monitor critical milestones and resolve risks and dependencies
- Guide regulatory and materials readiness efforts
- Develop executive dashboards
- Partner with teams across Product, Compliance, Legal, Finance, Marketing, Sales, Enrollment, Operations, IT, and Analytics
Requirements
- Bachelor's degree from an accredited college or university (Master's degree preferred)
- 7+ years of progressive experience in healthcare operations, product operations, managed care operations, compliance operations, program management, project management, business transformation, readiness management, or a related field
- Strong project, program, and cross-functional leadership experience
- Excellent communication, analytical, organizational, and problem-solving skills
Qualifications
- Experience in health insurance or managed care environments
- Experience with lifecycle management and regulatory filing coordination
- Experience with readiness programs and relevant industry certifications
- Proficiency with Microsoft Office applications
- Florida Health Insurance License or the ability to obtain one within six months
Benefits
- Health coverage and dental insurance
- Health and dependent care spending accounts
- Short and long-term disability
- Major disability time off (MDTO)
- Retirement plan
- Life and AD&D insurance
- Voluntary life and AD&D insurance
- Paid time off (PTO)
- Employee assistance program
- SmartDollar
About Us
Capital Health Plan is a not-for-profit healthcare organization serving the panhandle since 1982. We deliver high-quality, affordable, and patient-centered care. Our employees drive our success through passion, motivation, and commitment to excellence and member satisfaction. We foster a professional, respectful, and inclusive workplace where every team member plays a vital role in fulfilling our mission to improve community health.