Director, Product Design/Platform Design Lead

About the role

The Director, Product Designer/Platform Design Lead role is within BNY Mellon’s Design Practice. Located in New York City, this role is open to candidates with a portfolio.

Responsibilities

• Determines methods and procedures on new assignments and coordinates activities of others.
• Comprehensive consultation to management and staff related to user research, usability testing, surveys, interviews, work studies, and heuristic evaluations.
• Reviews documentation of research findings presented to product and development teams.
• Defines and reviews new and modified user personas.
• Participates and provides guidance in the creation of concepts, information architecture, user interface designs, wireframes, storyboards, prototypes, and specifications to meet project schedules.
• Leads the implementation of visual styles that support platform branding to increase user effectiveness.
• Consults on and interprets user feedback and insights to improve the user experience.
• Serves as reviewer of usability activities and artifacts to ensure software applications meet customer expectations for use.
• Provides UX expertise to the product definition and evaluation process utilizing multiple sources of information (field work, interviews, internet, intranet, market data/literature).
• Acts as principal consult and leads the creation and updating of user interface and visual design guidelines and standards.
• Advocates for user-centered design and the value of standardized design systems across the firm and facilities training for groups outside the UX team.
• Ensures that the developed/revised product achieves the user's specified goals by establishing user-centered analysis, design, best practices, and standards.
• Lead range of complex projects that dictate team success, with internal and cross-functional outcomes that requires in-depth analysis and evaluation of variable factors.
• Builds strong relationships with people on their immediate team and across the company. Should know key stakeholders and peers to understand connection of their own work. Creates formal networks with key decision makers and cross-functional partners.

Requirements

• Bachelor's degree in psychology, user experience, design, human computer interaction or a related discipline, or equivalent work experience required.
• Advanced degree preferred.
• 12 or more years of experience required.
• Experience in the securities or financial services industry is a plus.

Qualifications

• Portfolio is required for consideration.

Skills

• Expertise in the field of product design and platform design.
• Strong leadership and collaboration skills.
• Ability to interpret user feedback and insights to improve the user experience.
• Experience in creating and reviewing user personas.
• Knowledge of UX design principles and best practices.
• Ability to lead and manage complex projects.
• Strong communication and interpersonal skills.

Benefits

BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. Benefits and rewards include:

• Flexible global resources and tools for your life’s journey.
• Access to health, resilience, and financial wellness programs.
• Generous paid leave, including paid volunteer time, to support you and your family through moments that matter.

Pay

The base salary for this position is expected to be between $127,000 and $250,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.

Schedule

This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.

Contact Information

To apply, visit the BNY Mellon career page or contact the recruitment partner, hackajob, directly.