Director, Procurement Governance & Systems – Operations
About the role
The Director, Procurement Governance & Systems – Operations leads the day-to-day administration, performance, and continuous improvement of Greystar's procurement governance infrastructure. Procurement Governance & Systems includes end-to-end Source-to-Settle (S2S) process as its core operational responsibility.
Responsibilities
Own day-to-day administration of Upstream S2S functions — supplier compliance, bidding, and contract management — ensuring consistent, reliable operation across regions and business units.
Supplier Compliance: own operational execution of the Supplier Compliance Program, including maintenance and enhancement of the supporting SOP, the Supplier Performance Agreement (SPA), Ts&Cs and supplier-facing onboarding forms across the company.
Supplier Compliance: manage the supplier credentialing and monitoring ecosystem in partnership with NetVendor and related third-party risk platforms; lead compliance workstreams against regulatory deadlines and resolve non-conformance issues.
Supplier Compliance: support ongoing supplier ESG/emissions data collection (e.g., Scope 3) in partnership with related teams, ensuring methodology aligns with GHG (Greenhouse Gas) Protocol standards and platform capabilities.
Bidding: administer and continuously improve bid management processes and tools, ensuring bidding activity is consistently documented, auditable, and aligned to sourcing policy.
Contract Management: oversee contract lifecycle administration — repository management, key-term tracking, renewal/expiration monitoring, and compliance with contracting standards — partnering with Legal where needed.
Maintain and evolve procurement governance policies, standards, and processes spanning both Upstream and Downstream functions, reinforcing the function's role as governance and oversight — distinct from transactional procurement.
Systems, Tools & Operating Model Oversight: Maintain tools and platform administration including the supplier management platform transition and ongoing enhancements. Oversee related portfolio visibility tools, partnering with the OPO (Operations Processes and Optimization team) on SOP updates and cross-functional compliance.
Partner with technology and platform teams to scope, prioritize, and implement system configuration changes, automation opportunities, and process improvements as business needs evolve.
Monitor Upstream process performance, proactively identifying inefficiencies or gaps and driving enhancements to improve speed, accuracy, and user experience.
Downstream Functions (Procure-to-Pay): Own day-to-day administration of Downstream S2S functions — procurement/purchasing, invoice processing, and payments — ensuring consistent, reliable operation across regions and business units.
Administer procurement/purchasing workflows and system configuration, ensuring policy compliance and a positive user experience.
Oversee invoice processing performance, partnering with Accounts Payable and Finance to resolve exceptions, reduce cycle time, and maintain accurate audit trails.
Monitor payment processing and controls in partnership with Treasury/Finance, ensuring accuracy, timeliness, and compliance with internal controls.
Develop internal communications, training materials, and enablement content for governance programs, systems changes, and supplier-facing processes.
Own governance and administration of existing and future procurement programs — including the Diverse Supplier Program and other enterprise-wide procurement initiatives as they are introduced — ensuring each program is administered consistently, auditably, and in alignment with broader S2S governance standards.
Qualifications
5–8 years of relevant experience in procurement, supplier risk/compliance, or enterprise governance program management.
Demonstrated experience administering and optimizing large-scale ERP/procurement systems spanning Source-to-Contract and Procure-to-Pay processes in a steady-state operating environment.
Familiarity with supplier compliance, third-party risk management, and credentialing platforms.
Experience operating across multiple regions/geographies with sensitivity to local regulatory and operational nuance.
Proven ability to manage multiple concurrent initiatives and shifting priorities in a fast-paced, matrixed enterprise environment.
Strong written and verbal communication skills, including experience preparing materials for senior leadership and steering committees.
Bachelor's degree in business, supply chain, finance, or related field, or equivalent professional experience.
Systems thinking — able to map policy-to-platform alignment and anticipate impacts across Upstream (Source-to-Contract) and Downstream (Procure-to-Pay) functions.
Strong cross-functional influence without direct authority; skilled at aligning ESS, Finance, Treasury, Legal, and regional teams around a shared roadmap.
Comfortable balancing steady-state operational rigor with a continuous-improvement mindset; able to translate operational feedback into a practical enhancement roadmap.
Detail-oriented program and supplier management skills, including SLA/metric design and non-conformance resolution.
Customer-service orientation toward internal stakeholders and suppliers, reinforcing governance as an enabler rather than a barrier.
Self-sufficient and resourceful; able to operate effectively amid resource constraints while maintaining program momentum.
Pay
The salary range for this position is $100,000 - $140,000. Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.