Director, Procurement

Lead enterprise-wide procurement for a U.S.-based, enterprise software company operating in the healthcare IT market. Own end-to-end sourcing strategy, supplier negotiations, contract commercial terms, and supplier performance across key spend categories such as technology (cloud/SaaS/software), professional services, corporate services, and contingent labor.

Responsibilities

• Lead supplier negotiations across high-impact categories (e.g., cloud providers, SaaS subscriptions, software licensing, systems integrators, consulting, hardware, telecom, facilities, travel). Own negotiation strategy and playbooks: price benchmarking, total cost of ownership (TCO), value-based tradeoffs, escalation paths, and multi-year commercial structures.
• Drive competitive RFP/RFQ processes, supplier selection, and contracting approaches to optimize cost, quality, delivery, and risk.
• Establish and enforce negotiation standards (e.g., target discounts, renewal timing, bundling/unbundling strategies, termination/renewal protections, and service credits).
• Act as the executive owner for key suppliers and strategic partners; build structured governance and QBR routines.
• Implement supplier performance scorecards (cost, service, quality, responsiveness, security posture, SLA adherence).
• Manage supplier risk: financial stability, operational risk, concentration risk, and business continuity considerations.
• Lead issue resolution and escalation management, ensuring fast containment and long-term prevention.
• Partner with cross-functional budget owners (Engineering, Product, IT, Security, Sales, Customer Success, HR, Finance, Legal) to align sourcing to business strategy and annual operating plans.
• Drive spend planning and demand management: challenge/validate requirements, standardize preferred products/services, and reduce duplicative tools.
• Support budget owners with renewal calendars, forecast accuracy, and sourcing recommendations ahead of budgeting cycles.
• Lead, coach, and develop a team of four buyers, ensuring clear role definitions, performance expectations, and career growth.
• Build scalable procurement workflows (intake, triage, sourcing, contracting, PO management, receiving, and supplier onboarding).
• Set and monitor KPIs for the team: cycle time, savings, contract coverage, compliance, and stakeholder satisfaction.
• Provide executive reporting and briefings on procurement performance, savings pipeline, renewal risk, supplier concentration, and key sourcing decisions.
• Develop dashboards and regular cadence materials for leadership (monthly/quarterly): realized savings, avoidance, committed spend, and contract compliance.
• Present sourcing strategy and high-value negotiations to executives with clear options, risk tradeoffs, and recommendations.
• Track procurement savings, KPIs, and financial performance, reporting to senior management. Ensure alignment with overall financial strategies to improve profit margins.
• Develop, update, and report on service level agreements, including distribution of metrics to senior leadership; identify root causes of issues and drive efficient resolution.
• Partner with Legal, Security, and Privacy teams to standardize commercial and risk terms, supporting efficient contracting without sacrificing protections.
• Ensure procurement inputs into contracts include: pricing schedules, SLAs, implementation milestones, data handling/security clauses, audit rights, termination rights, and renewal protections.
• Maintain contract repository discipline and commercial term visibility (renewal dates, notice periods, auto-renew controls).
• Ensure all procurement activities comply with company policies, industry standards, and legal requirements.
• Lead initiatives to mitigate supply chain risks and ensure business continuity.
• Mature procurement policy and controls: approval thresholds, competitive bidding rules, delegation of authority, and exception management.
• Improve P2P compliance and reduce “shadow spend” through standardized intake and procurement engagement processes.
• Optimize procurement systems/tooling (ERP/AP, contract lifecycle management, vendor management tools) in partnership with Finance/IT.
• Coordinate with Security/Compliance to ensure vendors meet required standards for a healthcare IT context (e.g., security questionnaires, data access controls, incident response expectations).
• Support audits and customer expectations by ensuring third-party relationships have appropriate commercial and operational documentation.

Requirements

• Bachelor’s degree in Supply Chain Management, Business Administration, or a related field (Master’s degree preferred).
• Minimum 10 years of progressive procurement/sourcing experience, including supplier negotiations and contract commercial management.
• Experience in enterprise software / SaaS / technology environments; healthcare IT experience strongly preferred.
• Demonstrated success leading negotiations with technology vendors (SaaS, cloud, software licensing, professional services).
• People management experience with direct leadership of a team (or strong evidence of mentorship/leadership readiness); ability to manage and develop a team of 4 buyers.
• Proven ability to influence cross-functional stakeholders and partner with budget owners, especially in fast-paced environments.
• Strong executive communication skills—able to synthesize complex spend, risk, and commercial positions into concise leadership-ready materials.
• U.S.-based with eligibility to work in the U.S.; comfortable working in a fully remote environment.

Skills

• Commercial acumen: understands pricing models, renewal dynamics, and total cost levers.
• Negotiation mastery: balances relationship-building with firm commercial outcomes; knows when/how to escalate.
• Analytical rigor: strong Excel/modeling skills; can quantify savings and build business cases.
• Operational discipline: creates repeatable processes, clear accountability, and measurable KPIs.
• Stakeholder management: trusted advisor to execs and budget owners; able to drive adoption of standards.
• Leadership: builds a high-performing team culture; coaches buyers to grow capability and autonomy.

Pay

Salary range: $157,867.69 - $236,801.53 (USD).

Benefits

• Remote first / work from home culture
• Flexible vacation to help you rest, recharge, and connect with loved ones
• Paid leave benefits
• Health, dental, and vision insurance
• 401k retirement savings plan
• Infertility benefits
• Tuition reimbursement
• Life insurance
• Employee Assistance Program (EAP)